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Average Guest Rating for The Black Horse Inn, Maidstone
Guest reviews for The Black Horse Inn, Maidstone are provided by real guests who have actually stayed at the property.
Rooms:
4.5
Value:
4.4
Friendliness:
4.8
Cleanliness:
4.7
Facilities:
4.4
Staff service:
4.7
Location:
4.6
Breakfast:
4.5
Guest Rating:
4.5
From 436 reviews
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Jamie
Young Couple
Stayed: Jul '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Lovely little hideaway"
Nice pub, good staff, chalet style accommodation… Read more
"Lovely little hideaway"
Nice pub, good staff, chalet style accommodation Read less
Likes:
Lovely location
Nice staff
Good food
Dangerous Biddendens!
Dislikes:
We found a toe nail clipping on our bed
The walls were a little thin
Guest Review for The Black Horse Inn, Maidstone
Janis
Group of Adults
Stayed: Jul '13
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Surpise Find in Kent"
When we booked a night here we were expecting a small group of rooms behind the pub. Instead we were pleasantly suprised to find groups of cabins (probably due to the hillside) in well layed out grou… Read more
"Surpise Find in Kent"
When we booked a night here we were expecting a small group of rooms behind the pub. Instead we were pleasantly suprised to find groups of cabins (probably due to the hillside) in well layed out grounds that gave each group a personal space to sit outside, with abundant parking. Anyone who cant cope with hills should ask for a cabin near the pub. The rooms were well designed with quality furnishings and extras. The wall mounted fan was welcome & an umbrella tucked on the door a brilliant idea Read less
Likes:
Lovely rooms and grounds, friendly staff and the food was excellent at dinner and breakfast. Feeling of space around the cabins where we could sit out and with pets welcome it makes an excellent base.
Dislikes:
My personal gripe when staying away no bath sheets! freeview box was faulty so could not watch TV for more than 5 minutes at a time. The pub was unbearably hot fans or open more windows please!
Guest Review for The Black Horse Inn, Maidstone
Sabrina
Young Couple
Stayed: Jul '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Home from home"
A night away with my husband excellent service, food was exceptional as always, accommodation was spotless… Read more
"Home from home"
A night away with my husband excellent service, food was exceptional as always, accommodation was spotless Read less
Likes:
Home from home feel
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
keith
Alone
Stayed: Jul '13
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Superb"
Excellent accommodation. Superb dinner. Very professional service.… Read more
"Superb"
Excellent accommodation. Superb dinner. Very professional service. Read less
Likes:
Dinner. Spacious rooms. Service
Dislikes:
Poached egg at breakfast (horrible). Knives at dinner (not sharp).
Guest Review for The Black Horse Inn, Maidstone
Tracey
Mature Couple
Stayed: Jul '13
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"friendliness and helpfulness of staff exceeded our expectations."
We were made very welcome, the setting is tranquil and the rooms clean and furnishings seem of high quality.… Read more
"friendliness and helpfulness of staff exceeded our expectations."
We were made very welcome, the setting is tranquil and the rooms clean and furnishings seem of high quality. Read less
Likes:
Helpfulness and friendliness of staff and owner. We ate in the restaurant and the food was very good as was the service. The setting was tranquil, walking on the downs literally on the doorstop.
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
Nicholas
Family with young Children
Stayed: Jul '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Six years since the last stay and one day, we will return again!"
Three nights in two rooms (1 x double and 1 x double with extra bed) for a family wedding being held nearby. The Black Horse was a great choice again.… Read more
"Six years since the last stay and one day, we will return again!"
Three nights in two rooms (1 x double and 1 x double with extra bed) for a family wedding being held nearby. The Black Horse was a great choice again. Read less
Likes:
Good breakfast and nice rooms (although the shower in one of the rooms needed some attention - more water seemed to travel outside of the enclosure than stay in it!).
Dislikes:
I felt that the quality of the evening meals in the restaurant was not as good as I remembered (I recall being offered a selection of local wines on my last stay). All wines were imports this time.
Guest Review for The Black Horse Inn, Maidstone
Rob
Young Couple
Stayed: Jul '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Nice Short stay"
Great short stay. Staff were very helpful and willing to ensure our stay was enjoyable… Read more
"Nice Short stay"
Great short stay. Staff were very helpful and willing to ensure our stay was enjoyable Read less
Likes:
Room was a good size and clean. All staff members were helpful from Pub/ Restaurant to reception and cleaners.
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
Allan
Mature Couple
Stayed: Jun '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
2
Facilities:
4
Staff service:
2
Location:
4
Breakfast:
5
"Short and sweet!"
We were unfortunate to have very noisy neighbours (loud voices and TV after midnight)apart from that the stay was ok.… Read more
"Short and sweet!"
We were unfortunate to have very noisy neighbours (loud voices and TV after midnight)apart from that the stay was ok. Read less
Likes:
Pleasant room good atmosphere overall.
Dislikes:
I was served a dessert that was different from the description given. The staff attempted to rectify this.
Guest Review for The Black Horse Inn, Maidstone
Carlo
Alone
Stayed: Jun '13
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
"pleasant, quiet, uncomplicated"
I only came to sleep, as we were having a family 'do' at the home of my children… Read more
"pleasant, quiet, uncomplicated"
I only came to sleep, as we were having a family 'do' at the home of my children Read less
Likes:
Quiet
Dislikes:
I found it a nuisance to have to shower in a closed bathroom with insufficient air-extraction, getting all steamed up, because apparently the steam can start off the fire detector in the bedroom...!!
Guest Review for The Black Horse Inn, Maidstone
Neil
Alone
Stayed: Jun '13
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Quaint, character filled public house, with very comfortable accomodation."
Very quiet location, yet so close to the main transport routes. Staff all very friendly and most helpfull.… Read more
"Quaint, character filled public house, with very comfortable accomodation."
Very quiet location, yet so close to the main transport routes. Staff all very friendly and most helpfull. Read less
Likes:
Very relaxed atmosphere in lovely surroundings, making my onward journey in the morning a pleasure.
Dislikes:
My only comment would be, "The TV in the room could have had a bigger screen.
Guest Review for The Black Horse Inn, Maidstone
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