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Average Guest Rating for The Black Horse Inn, Maidstone
Guest reviews for The Black Horse Inn, Maidstone are provided by real guests who have actually stayed at the property.
Rooms:
4.5
Value:
4.4
Friendliness:
4.8
Cleanliness:
4.7
Facilities:
4.4
Staff service:
4.7
Location:
4.6
Breakfast:
4.5
Guest Rating:
4.5
From 481 reviews
Sort:Guest Reviews
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Steve
With a colleague
Stayed: May '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent overnight stay in a friendly pub with good food."
Overnight business stay.… Read more
"Excellent overnight stay in a friendly pub with good food."
Overnight business stay. Read less
Likes:
Friendly, good food, good location.
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
Lynn
Mature Couple
Stayed: Apr '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
"First time stay, will not be the last."
Overnight to catch early Tunnel crossing.… Read more
"First time stay, will not be the last."
Overnight to catch early Tunnel crossing. Read less
Likes:
Basically everything, especially the food, and ambience.
Dislikes:
We did not realise we need not have booked breakfast, our mistake probably as we did not check the times, but the Website was pushing "Breakfast included" in the rate!
Guest Review for The Black Horse Inn, Maidstone
Mike
Mature Couple
Stayed: Apr '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Easter break 2014"
Used the Black Horse Inn as a centre for visiting friends and relatives… Read more
"Easter break 2014"
Used the Black Horse Inn as a centre for visiting friends and relatives Read less
Likes:
Convenient for countryside - walking the dogs and for travelling into London from Maidstone.
Quiet location; undisturbed sleep despite very busy Saturday night.
All staff very friendly
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
Katherine
Family with young Children
Stayed: Apr '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent"
we arrived, fed up and tired after a dreadful car journey and found the Black Horse a wonderful place to stay.… Read more
"Excellent"
we arrived, fed up and tired after a dreadful car journey and found the Black Horse a wonderful place to stay. Read less
Likes:
The ease of dealing with the staff when we arrived and were tired and stressed. The pub was very busy and the staff were courteous and efficient. The cleanliness and great full English breakfast.
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
Hilde
Mature Couple
Stayed: Apr '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Home from home"
It's always a pleasure to stay at The Black Horse. For us it's home from home, so way shouldn't we return?… Read more
"Home from home"
It's always a pleasure to stay at The Black Horse. For us it's home from home, so way shouldn't we return? Read less
Likes:
Friendly staff, wonderful food.
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
Stefan
Group of Adults
Stayed: Apr '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"fantastic accomodation"
the food in the restaurant was a dream… Read more
"fantastic accomodation"
the food in the restaurant was a dream Read less
Likes:
everything was perfect
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
Alan
Mature Couple
Stayed: Apr '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Brilliant yet again"
Short break to visit Hever Castle.
Lovely relaxing stay at The Black Horse.
This is our third visit here and everything was better than expected.… Read more
"Brilliant yet again"
Short break to visit Hever Castle.
Lovely relaxing stay at The Black Horse.
This is our third visit here and everything was better than expected. Read less
Likes:
The friendliness of all staff from the moment we arrived to the morning we left.
Dislikes:
the fact we couldn't stay any longer.
Guest Review for The Black Horse Inn, Maidstone
andrew
Family with young Children
Stayed: Mar '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"great place to stay"
very quite for a busy pub and restaurant.… Read more
"great place to stay"
very quite for a busy pub and restaurant. Read less
Likes:
hotel full of character and charm
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
Richard
Mature Couple
Stayed: Mar '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"P & Q"
Great location very close to numerous walks. Weather was marvellous and enhanced our stay. A busy pub but the accommodation was very peaceful. Great food, good beer and friendly staff.… Read more
"P & Q"
Great location very close to numerous walks. Weather was marvellous and enhanced our stay. A busy pub but the accommodation was very peaceful. Great food, good beer and friendly staff. Read less
Likes:
The location, the peace and quiet and the beautiful countryside around the pub.
Dislikes:
Leaving to come home!
Guest Review for The Black Horse Inn, Maidstone
Judith
Mature Couple
Stayed: Mar '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"A welcome refuge at the end of a long day!"
We had travelled a long way for a visit to Chatham & then got lost finding you- so 2 grumpy people arrived & were immediately made to feel 100% better!… Read more
"A welcome refuge at the end of a long day!"
We had travelled a long way for a visit to Chatham & then got lost finding you- so 2 grumpy people arrived & were immediately made to feel 100% better! Read less
Likes:
The friendliness & the food.
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
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