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Average Guest Rating for Stower Grange Hotel, Norwich
Guest reviews for Stower Grange Hotel, Norwich are provided by real guests who have actually stayed at the property.
Rooms:
4.6
Value:
4.5
Friendliness:
4.8
Cleanliness:
4.7
Facilities:
4.4
Staff service:
4.8
Location:
4.5
Breakfast:
4.7
Guest Rating:
4.6
From 78 reviews
Sort:Guest Reviews
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Ian
Mature Couple
Stayed: Jul '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Home from home"
It was everything I wanted it to be. A romantic break with my wife. And it was. Thank you all for your help and friendliness.… Read more
"Home from home"
It was everything I wanted it to be. A romantic break with my wife. And it was. Thank you all for your help and friendliness. Read less
Likes:
In a word everything.
Dislikes:
No
Response from Stower Grange Hotel:
Thank you so much for your comments. We are delighted that you enoyed your stay with us and we hope to see you again...in the meantime a shelf in the Sorrel will be actioned!
Richard & Jane Fannon and the Team at Stower Grange
Guest Review for Stower Grange Hotel, Norwich
Mrs D
Mature Couple
Stayed: Jun '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great welcome, excellent customer service!"
Too short! Would love to spend more time there!… Read more
"Great welcome, excellent customer service!"
Too short! Would love to spend more time there! Read less
Likes:
Friendly; lovely room; nicest hotel breakfast for a long time
Dislikes:
None
Guest Review for Stower Grange Hotel, Norwich
Phillip
Alone
Stayed: Jun '13
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Great B+B type hotel."
Busienss… Read more
"Great B+B type hotel."
Busienss Read less
Likes:
Intimacy of service.
Dislikes:
Sound insulation of rooms, but this is to be expected for this type ofproperty
Guest Review for Stower Grange Hotel, Norwich
Roger
Family with older Children
Stayed: Jun '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Weekend break"
Relaxing and enjoyable.… Read more
"Weekend break"
Relaxing and enjoyable. Read less
Likes:
Breakfast,beautiful hotel,comfy bed and lovely staff.
Dislikes:
None
Response from Stower Grange Hotel:
Thank you so much for your kind comments, We are delighted that you enjoyed your weekend in Norfolk and hopefully we may tempt you back in the future!
Richard & Jane Fannon and the Team at Stower Grange
Guest Review for Stower Grange Hotel, Norwich
Maria
Family with young Children
Stayed: Jun '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Excellent"
Only had one night, very friendly and great service and a fab room,… Read more
"Excellent"
Only had one night, very friendly and great service and a fab room, Read less
Likes:
The room and service and grounds
Dislikes:
No
Response from Stower Grange Hotel:
Many thanks for your kind comments, it was a pleasure to look after you and we are delighted that you enjoyed your stay with us.
Richard & Jane Fannon and the Team ast Stower Grange
Guest Review for Stower Grange Hotel, Norwich
angela
Alone
Stayed: May '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Very dog friendly"
A couple of days away.… Read more
"Very dog friendly"
A couple of days away. Read less
Likes:
Room good, staff very friendly and helpful.
Dislikes:
No bath in my room - I hadn't specified one. There was a party in a function room under my bedroom which stopped at midnight. It was loud but they did offer to move me if I wanted.
Response from Stower Grange Hotel:
Many thanks for your comments. Of our 11 bedrooms only 4 have baths the rest have large showers. The rooms with baths are rooms 1, 2, 3 & 8.
We try to ensure that guests not attending functions are given the quietest rooms, I'm sorry that this didn't happen on this occasion but we will always offer an alternative room, if we have one, if guests are not happy for any reason.
It seems as though you enjoyed your stay and we hope that we have the pleasure of welcoming you back in the future.
Guest Review for Stower Grange Hotel, Norwich
Roger
Mature Couple
Stayed: May '13
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
4
Location:
5
Breakfast:
5
"Room was just what made the stay great"
Only stayed the one night but have already booked two rooms for June for 2 nights , so that tell you how good we like the hotel.… Read more
"Room was just what made the stay great"
Only stayed the one night but have already booked two rooms for June for 2 nights , so that tell you how good we like the hotel. Read less
Likes:
Room was great ,staff where great and the food great
Dislikes:
None
Guest Review for Stower Grange Hotel, Norwich
Andrew
Young Couple
Stayed: Apr '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"Very comfortable stay, would come back again."
Stayed for 1 night as attending a 'gig' at the nearby UEA (10 mins away). Arrived and were taken to our room - Mint room. Room is nice and bright, 4 poster bed over looking the front of the hotel. Spa… Read more
"Very comfortable stay, would come back again."
Stayed for 1 night as attending a 'gig' at the nearby UEA (10 mins away). Arrived and were taken to our room - Mint room. Room is nice and bright, 4 poster bed over looking the front of the hotel. Spacious and clean bathroom with decent towels. Very good night sleep. There was a wedding going on that evening, but was still quiet enough to go to sleep, could hear just a little of the party going on. Had a drink at the bar, good selection - hubby was happy!Breakfast the next morning was excellent. Read less
Likes:
The full breakfast.
Dislikes:
None
Guest Review for Stower Grange Hotel, Norwich
Steven
Young Couple
Stayed: Apr '13
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"One night"
No problems… Read more
"One night"
No problems Read less
Likes:
Nice setting
Dislikes:
Not cheap
Guest Review for Stower Grange Hotel, Norwich
ian
Mature Couple
Stayed: Mar '13
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"good value for money"
very good & restful… Read more
"good value for money"
very good & restful Read less
Likes:
the price the hotel & it's people
Dislikes:
None
Guest Review for Stower Grange Hotel, Norwich
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