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Average Guest Rating for Stower Grange Hotel, Norwich
Guest reviews for Stower Grange Hotel, Norwich are provided by real guests who have actually stayed at the property.
Rooms:
4.6
Value:
4.5
Friendliness:
4.8
Cleanliness:
4.7
Facilities:
4.3
Staff service:
4.7
Location:
4.5
Breakfast:
4.7
Guest Rating:
4.6
From 86 reviews
Sort:Guest Reviews
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Steven
Mature Couple
Stayed: Sep '13
5
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"A short stay of outstanding service"
We took dinner, bed and breakfast in preparation for a week holiday in Suffolk… Read more
"A short stay of outstanding service"
We took dinner, bed and breakfast in preparation for a week holiday in Suffolk Read less
Likes:
The service we received from all the staff was truly outstanding. It was kind attentive and solicitous changing the experience from good to memorable.
Dislikes:
The room while sufficient was a little jaded
Response from Stower Grange Hotel:
Thank you so much for your kind comments regarding your recent stay. We are delighted that you enjoyed the start to your holiday. We accept your point about the room and are pleased to say that we are undertaking a program of improvements now that the busy summer is over.
Richard & Jane Fannon and the team at Stower Grange
Guest Review for Stower Grange Hotel, Norwich
Zoe
Young Couple
Stayed: Sep '13
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"Relaxing evening and good food"
Very relaxing. Excellent food. Nice and quiet.… Read more
"Relaxing evening and good food"
Very relaxing. Excellent food. Nice and quiet. Read less
Likes:
Very comfy bed and excellent food. Evening meal very reasonably priced (from light menu).
Dislikes:
No bath.
Response from Stower Grange Hotel:
Thank you for your kind comments we are glad you enjoyed your stay. Disappointing about the biscuits...always my favourite part of a stay in a hotel, homemade biscuits. I will attend to this and make sure there are more in the jar and that they are of a decent size!! As for the bath we now only have four bedrooms with baths but please do contact us to make sure you are in a room with one if you prefer to have one. Will also get housekeeping to check all lamps!!
Guest Review for Stower Grange Hotel, Norwich
Roy
Mature Couple
Stayed: Sep '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Superb family run hotel which punches well above it's weight - particularly on dining."
What a find! WE were looling for simple, clean, comfortable accommodation at a fair price. This Hotel punches well above it's weight. The old country house atmosphere is lovely, the rooms clean and we… Read more
"Superb family run hotel which punches well above it's weight - particularly on dining."
What a find! WE were looling for simple, clean, comfortable accommodation at a fair price. This Hotel punches well above it's weight. The old country house atmosphere is lovely, the rooms clean and well equipped - we really couldn't have asked for more. The dining experience was outstanding and well above the standard we had expected. Both dinner and breakfast were faultless - and beautifully presented. This hotel obviously takes great pride in it's restaurant and rightly so. Excellent hotel! Read less
Likes:
Everything; - there were no problems or issues. We especially liked the food.
Dislikes:
No.
Guest Review for Stower Grange Hotel, Norwich
Christine
Mature Couple
Stayed: Aug '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"great find, very happy with the service, room, brakfast and staff - Fab"
Overnight on journery… Read more
"great find, very happy with the service, room, brakfast and staff - Fab"
Overnight on journery Read less
Likes:
all great, breakfast was excellent! Very good value too.
Dislikes:
nothing
Guest Review for Stower Grange Hotel, Norwich
Richard
Mature Couple
Stayed: Aug '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"A very comfortable stay in pleasant surroundings."
The room was comfortable, although more shelf space in bathroom would have helped. The staff were most helpful and friendly, and the evening meals were really excellent.… Read more
"A very comfortable stay in pleasant surroundings."
The room was comfortable, although more shelf space in bathroom would have helped. The staff were most helpful and friendly, and the evening meals were really excellent. Read less
Likes:
The quality of food was excellent.
Dislikes:
No
Guest Review for Stower Grange Hotel, Norwich
derek
Alone
Stayed: Jul '13
5
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Really friendly people, nice hotel."
Only stayed one night. Friendly staff, clean room good service… Read more
"Really friendly people, nice hotel."
Only stayed one night. Friendly staff, clean room good service Read less
Likes:
Good staff, good single room, very nice cooked breakfast and good breakfast altogether.
Dislikes:
Room was a bit too warm for me and could do with some air con.
Guest Review for Stower Grange Hotel, Norwich
Julia
Young Couple
Stayed: Jul '13
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A wonderful summer break"
A peaceful summer break.… Read more
"A wonderful summer break"
A peaceful summer break. Read less
Likes:
Wonderful breakfast. Book afternoon tea, it's great (as is dinner!) Friendly staff, but not overbearing in any way. A hotel that is like a B&B(but in all the best ways!) Book to stay here, it's great!
Dislikes:
Interesting configuration of one of the posts in the four poster bed in Basil, nestling within the light fitting...!
The carpet was looking a little worn, but did not detract from our stay.
Guest Review for Stower Grange Hotel, Norwich
Valerie
Alone
Stayed: Jul '13
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Friendly and welcoming."
comfortable welcoming quite… Read more
"Friendly and welcoming."
comfortable welcoming quite Read less
Likes:
The warm welcome in the Drive. Polite and vfreindly staff. great ploughmans lunch
Dislikes:
no
Guest Review for Stower Grange Hotel, Norwich
Ian
Mature Couple
Stayed: Jul '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Home from home"
It was everything I wanted it to be. A romantic break with my wife. And it was. Thank you all for your help and friendliness.… Read more
"Home from home"
It was everything I wanted it to be. A romantic break with my wife. And it was. Thank you all for your help and friendliness. Read less
Likes:
In a word everything.
Dislikes:
No
Response from Stower Grange Hotel:
Thank you so much for your comments. We are delighted that you enoyed your stay with us and we hope to see you again...in the meantime a shelf in the Sorrel will be actioned!
Richard & Jane Fannon and the Team at Stower Grange
Guest Review for Stower Grange Hotel, Norwich
Mrs D
Mature Couple
Stayed: Jun '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great welcome, excellent customer service!"
Too short! Would love to spend more time there!… Read more
"Great welcome, excellent customer service!"
Too short! Would love to spend more time there! Read less
Likes:
Friendly; lovely room; nicest hotel breakfast for a long time
Dislikes:
None
Guest Review for Stower Grange Hotel, Norwich
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