Average Guest Rating for Stower Grange Hotel, Norwich
Guest reviews for Stower Grange Hotel, Norwich are provided by real guests who have actually stayed at the property.
| Rooms: | | 4.7 |
| Value: | | 4.4 |
| Friendliness: | | 4.8 |
| Cleanliness: | | 4.7 |
| Facilities: | | 4.4 |
| Staff service: | | 4.8 |
| Location: | | 4.4 |
| Breakfast: | | 4.6 |
Guest Rating:
From 45 reviews
Guest Reviews
|
Harri
With a colleague
Stayed: Sep '12
| |
Would recommend to others.
| Rooms: | | 4 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 4 |
| Facilities: | | 4 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"Deserves to be number 1 on TripAdvisor!"
Richard was a pleasurable host and certainly made us feel very welcome. We will not hesitate to stay here again if in the area.… Read more
"Deserves to be number 1 on TripAdvisor!"
Richard was a pleasurable host and certainly made us feel very welcome. We will not hesitate to stay here again if in the area. Read less
Likes:
The friendliness and attentiveness of the staff
Response from Stower Grange Hotel:
Thank you so much for your lovely review! We too would love to be #1 on Trip Advisor and every great review we get inches us closer to our goal! We would be delighted to look after you again when you next visit Norwich.
Richard & Jane Fannon and the Team at Stower Grange
Guest Review for Stower Grange Hotel, Norwich
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Caroline
Young Couple
Stayed: Sep '12
| |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 4 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"A Little Bit of Luxury!"
We received a warm and friendly welcome. The room was extremely comfortable, with everything we could need. There was a lovely bar and lounge area and the dining room looked out onto a beautifully kep… Read more
"A Little Bit of Luxury!"
We received a warm and friendly welcome. The room was extremely comfortable, with everything we could need. There was a lovely bar and lounge area and the dining room looked out onto a beautifully kept garden. We hope to stay again when we are visiting next time. Read less
Likes:
The staff were all so helpful and friendly. Nothing was too much trouble and the room couldn't have been better. A little bit of luxury.
Response from Stower Grange Hotel:
Thank you so much for your very kind comments, it was a pleasure to look after you and we are delighted that you return to Drayton brought back so many good memories. We look forward to welcoming you back again, we're sure there are lots more memories to recapture!
Richard & Jane Fannon and the Team at Stower Grange
Guest Review for Stower Grange Hotel, Norwich
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Bryan
Mature Couple
Stayed: Sep '12
| |
Would recommend to others.
| Rooms: | | 4 |
| Value: | | 4 |
| Friendliness: | | 4 |
| Cleanliness: | | 4 |
| Facilities: | | 3 |
| Staff service: | | 4 |
| Location: | | 3 |
| Breakfast: | | 3 |
"Plenty to recommend about our stay, little to complain of"
3 nights - comfy room... too many stairs for my wife, especially to bathroom… Read more
"Plenty to recommend about our stay, little to complain of"
3 nights - comfy room... too many stairs for my wife, especially to bathroom Read less
Likes:
Warmth of greeting was very nice - staff friendly and helpful
Dislikes:
With the Cooked breakfast there could have been more available..
Response from Stower Grange Hotel:
Thank you very much for your review, we appreciate your comments. We will make some changes to the room descriptions so that the three steps up to the bathroom are duly noted. We have revisited our cooked breakfast menu and added several new items. We think it now offers a full selection to choose from and it should suit everyone. I hope we may have the pleasure of welcoming you back to Stower Grange in the future.
Richard & Jane Fannon and the Team at Stower Grange
Guest Review for Stower Grange Hotel, Norwich
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David
Alone
Stayed: Sep '12
| |
Would recommend to others.
| Rooms: | | 4 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 4 |
| Facilities: | | 4 |
| Staff service: | | 5 |
| Location: | | 4 |
| Breakfast: | | 5 |
"Friendly, comfortable hotel with fantastic food!"
A really nice independent hotel, such a refreshing change from the corporate chains.The food is superb, breakfast cooked to order! My hotel of choice when in the are from now on.… Read more
"Friendly, comfortable hotel with fantastic food!"
A really nice independent hotel, such a refreshing change from the corporate chains.The food is superb, breakfast cooked to order! My hotel of choice when in the are from now on. Read less
Likes:
Staff, restaurant, location.
Response from Stower Grange Hotel:
Thank you so much for your review and your very kind comments about the food. We are especially proud of our breakfasts as they are just how we would like them when we travel. We look forward to welcoming you back in the future.
Richard, Jane & the team at Stower Grange
Guest Review for Stower Grange Hotel, Norwich
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Rosemary
Mature Couple
Stayed: Aug '12
| |
Would recommend to others.
| Rooms: | | 4 |
| Value: | | 4 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 4 |
| Staff service: | | 4 |
| Location: | | 4 |
| Breakfast: | | 4 |
"Thoroughly enjoyable"
We had a short three night stay in this lovely country hotel. The staff were friendly, the room was clean and comfortable and the food was excellent.… Read more
"Thoroughly enjoyable"
We had a short three night stay in this lovely country hotel. The staff were friendly, the room was clean and comfortable and the food was excellent. Read less
Likes:
The beautiful garden, and comfortable, relaxing surroundings. Friendly accommodating staff and good food.
Response from Stower Grange Hotel:
Thank you so much for your kind comments regarding your recent stay with us. It was a pleasure to look after you. We note your comment about the Breakfast Menu and will provide one in the future that includes the option to order kippers and black pudding!!
Guest Review for Stower Grange Hotel, Norwich
|
David
Mature Couple
Stayed: Aug '12
| |
Would recommend to others.
| Rooms: | | 4 |
| Value: | | 4 |
| Friendliness: | | 5 |
| Cleanliness: | | 4 |
| Facilities: | | 4 |
| Staff service: | | 5 |
| Location: | | 4 |
| Breakfast: | | 5 |
"Norwich Break"
A dog friendly welcoming hotel. We enjoyed visiting Norfolk's treasures (National Trust properties and the Coast line.… Read more
"Norwich Break"
A dog friendly welcoming hotel. We enjoyed visiting Norfolk's treasures (National Trust properties and the Coast line. Read less
Likes:
Peace and quiet and excellent staff. Very Comfortable room.
Response from Stower Grange Hotel:
Thank you very much for your kind comments. It was a pleasure to look after you and the dogs! I hope we have the pleasure of welcoming you back to Stower Grange so that you can explore more of our great county!
Guest Review for Stower Grange Hotel, Norwich
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Mike
Mature Couple
Stayed: Aug '12
| |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 4 |
| Friendliness: | | 5 |
| Cleanliness: | | 4 |
| Facilities: | | 4 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"Relaxed"
Enjoyable, friendly and relaxed just what we were looking for… Read more
"Relaxed"
Enjoyable, friendly and relaxed just what we were looking for Read less
Likes:
Ambiance and friendly knowledgeable staff and owner.
Guest Review for Stower Grange Hotel, Norwich
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Michael
Mature Couple
Stayed: Aug '12
| |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 4 |
| Friendliness: | | 5 |
| Cleanliness: | | 4 |
| Facilities: | | 4 |
| Staff service: | | 5 |
| Location: | | 4 |
| Breakfast: | | 5 |
"Quiet, understated quality"
Warm welcome on arrival, shown promptly to our room which was spacious with a large comfortable bed and enormous bathroom. All of the staff we encountered during our stay were efficient and friendly.… Read more
"Quiet, understated quality"
Warm welcome on arrival, shown promptly to our room which was spacious with a large comfortable bed and enormous bathroom. All of the staff we encountered during our stay were efficient and friendly. The breakfast in the morning was delightful, the kind of indulgence you allow yourself on occasions. It was perfectly cooked and full of quality ingredients. An excellent choice for the discerning traveller. Read less
Likes:
The warm welcome received from all and we would be very happy to stay there again.
Guest Review for Stower Grange Hotel, Norwich
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Terry and Julia
Mature Couple
Stayed: Aug '12
| |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"Comfortable, friendly and would definitely stay again"
Clean, cosy room with a lovely en suite. Very friendly and helpful staff. We had a good nights sleep and then had a wonderful full English breakfast.… Read more
"Comfortable, friendly and would definitely stay again"
Clean, cosy room with a lovely en suite. Very friendly and helpful staff. We had a good nights sleep and then had a wonderful full English breakfast. Read less
Likes:
Staff who couldn't do enough for us even though they were busy with a wedding reception. Very attentive.
Guest Review for Stower Grange Hotel, Norwich
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francis
Mature Couple
Stayed: Aug '12
| |
Would not recommend to others.
| Rooms: | | 5 |
| Value: | | 2 |
| Friendliness: | | 1 |
| Cleanliness: | | 3 |
| Facilities: | | 3 |
| Staff service: | | 1 |
| Location: | | 4 |
| Breakfast: | | 1 |
"Disappointing"
Although the manager was warm And friendly i was not impressed that upon going to the bar with my parents for a drink we were pushed into a room because there was a wedding party going on which I felt… Read more
"Disappointing"
Although the manager was warm And friendly i was not impressed that upon going to the bar with my parents for a drink we were pushed into a room because there was a wedding party going on which I felt was dis respectful
The staff were very cold and unfriendly and I was disgusted
That one girl had a little boy talking to him
And she was totally ignorant !!
The breakfast was poor considering it's classed as a full English the plates weren't full
I would cont but not enough space Read less
Likes:
The room was the only thing
Dislikes:
The lack of reception the lack of customer services from the staff
Response from Stower Grange Hotel:
We are very sorry that we fell short of your expectations. We have discussed a number of the issues you raise and will be taking particular care of individual travellers when there is a lively gathering also happening. It is very seldom that this situation occurs.
We note your comments about the breakfast and have added to our breakfast menu and it will now offer enough choice for everyone to have the best start to the day.
Richard & Jane Fannon and the Team at Stower Grange
Guest Review for Stower Grange Hotel, Norwich