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Average Guest Rating for Stower Grange Hotel, Norwich
Guest reviews for Stower Grange Hotel, Norwich are provided by real guests who have actually stayed at the property.
Rooms:
4.6
Value:
4.5
Friendliness:
4.8
Cleanliness:
4.7
Facilities:
4.3
Staff service:
4.7
Location:
4.5
Breakfast:
4.7
Guest Rating:
4.6
From 83 reviews
Sort:Guest Reviews
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Tony
Mature Couple
Stayed: Feb '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Warm and friendly, but suitably professional service."
Like home-from-home, with added luxury.… Read more
"Warm and friendly, but suitably professional service."
Like home-from-home, with added luxury. Read less
Likes:
Everything. Our dog was made very welcome too, which he appreciated.
Dislikes:
The only negative was the electric shower, which was not very powerful at all (we couldn't get wet enough to justify the lovely big towels!)
Guest Review for Stower Grange Hotel, Norwich
Faye
Young Couple
Stayed: Feb '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Perfect"
The staff were really polite, helpful and welcoming… Read more
"Perfect"
The staff were really polite, helpful and welcoming Read less
Likes:
The Valentine's menu was delicious, the food was some of the best I've ever tasted and there were plenty of options. The breakfast was just as good too!
Dislikes:
None
Response from Stower Grange Hotel:
Thank you so much for your very kind comments. We really appreciate your positive review and are delighted that you enjoyed your stay with us on Valentine's Day.
Guest Review for Stower Grange Hotel, Norwich
Dave
Mature Couple
Stayed: Feb '14
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"A nice romantic break"
We were looking for a romantic setting close to decent facilities and this fitted the bill exactly… Read more
"A nice romantic break"
We were looking for a romantic setting close to decent facilities and this fitted the bill exactly Read less
Likes:
The friendliness of the staff who were very accommodating as we were late due to poor weather conditions and bad traffic caused by a storm on the night of out travel.
Dislikes:
No
Guest Review for Stower Grange Hotel, Norwich
SCOTT
Group of Adults
Stayed: Jan '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Faultless"
An overnight business stay but would be happy to return anytime for persoanl stay… Read more
"Faultless"
An overnight business stay but would be happy to return anytime for persoanl stay Read less
Likes:
Everything, particularly the staff. From the moment we arrived, all the staff were welcoming, efficient and friendly. A partiicular mention to Tim - looked after us well, thnks
Dislikes:
no
Guest Review for Stower Grange Hotel, Norwich
derek sidney
Mature Couple
Stayed: Jan '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"could not be better"
first class from the first day till the last.… Read more
"could not be better"
first class from the first day till the last. Read less
Likes:
we have stayed in 5star hotels all over the world 80% of which are staffed by robots, the Stower has the best staff nothing was to much trouble. the owner Richard and his wife run a great hotel.
Dislikes:
None
Response from Stower Grange Hotel:
Thank you so much for your very kind comments. We strive always to look after the customers and making them happy is what makes us come back to work tomorrow!
Richard & Jane Fannon and the Team at Stower Grange.
Guest Review for Stower Grange Hotel, Norwich
Steven
Mature Couple
Stayed: Jan '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Short stay but very good"
Just an overnight stay while visiting friends… Read more
"Short stay but very good"
Just an overnight stay while visiting friends Read less
Likes:
The staff were excellent, the rooms were very good.
Dislikes:
The tiled bathroom floor was cold on bare feet.
Guest Review for Stower Grange Hotel, Norwich
Karen
Mature Couple
Stayed: Jan '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Great hotel"
Stayed for 1 night and had a great time the room was lovely and the food was great .… Read more
"Great hotel"
Stayed for 1 night and had a great time the room was lovely and the food was great . Read less
Likes:
Great room and food
Dislikes:
None
Guest Review for Stower Grange Hotel, Norwich
Janet
Group of Adults
Stayed: Jan '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Very enjoyable"
Enjoyable overnight stay with friends following a 70th birthday dinner.… Read more
"Very enjoyable"
Enjoyable overnight stay with friends following a 70th birthday dinner. Read less
Likes:
Having a nice comfortable bed to retire to.
Dislikes:
No problems
Guest Review for Stower Grange Hotel, Norwich
Marcus
Family with older Children
Stayed: Nov '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"great staff - great breakfast - lovely stay"
stayed for one night for wedding - no complaints at all - great english breakfast… Read more
"great staff - great breakfast - lovely stay"
stayed for one night for wedding - no complaints at all - great english breakfast Read less
Likes:
great staff and great breakfast
Dislikes:
None
Response from Stower Grange Hotel:
We are very glad that you enjoyed your stay and thank you for the helpful comments about the fire doors! We will go round the hotel and try to see if we can sort them out...
Richard & Jane Fannon and the Team at Stower Grange
Guest Review for Stower Grange Hotel, Norwich
Alan
Mature Couple
Stayed: Nov '13
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"A superb place to stay, comfortable bed and first class food/service/friendliness."
First class evening meal and breakfast. Most comfortable bed, slept really well.… Read more
"A superb place to stay, comfortable bed and first class food/service/friendliness."
First class evening meal and breakfast. Most comfortable bed, slept really well. Read less
Likes:
The peaceful surroundings in a quintessential English Country home. Comfort and the spaciousness of the hotel. The food.
Dislikes:
No.
Guest Review for Stower Grange Hotel, Norwich
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