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Average Guest Rating for Stower Grange Hotel, Norwich
Guest reviews for Stower Grange Hotel, Norwich are provided by real guests who have actually stayed at the property.
Rooms:
4.6
Value:
4.5
Friendliness:
4.8
Cleanliness:
4.7
Facilities:
4.3
Staff service:
4.7
Location:
4.5
Breakfast:
4.7
Guest Rating:
4.6
From 86 reviews
Sort:Guest Reviews
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John
Mature Couple
Stayed: Mar '14
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"A very good, comfortable and friendly hotel"
Short two night syay visiting relatives who live close by.… Read more
"A very good, comfortable and friendly hotel"
Short two night syay visiting relatives who live close by. Read less
Likes:
Very nice large comfortable room and bathroom. Nice bed. Good pillows.
Dislikes:
None
Guest Review for Stower Grange Hotel, Norwich
Cathy
Mature Couple
Stayed: Mar '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
5
"Pleasant, friendly hotel - food excellent !"
Stayed one night as part of a birthday celebration. - is a very quiet, peaceful and pleasant hotel, somewhat old fashioned and dated ie CD players in the room and a bit chintzy but service is very goo… Read more
"Pleasant, friendly hotel - food excellent !"
Stayed one night as part of a birthday celebration. - is a very quiet, peaceful and pleasant hotel, somewhat old fashioned and dated ie CD players in the room and a bit chintzy but service is very good and good excellent. Read less
Likes:
A quaint, old fashioned hotel perfect for one or two nights.
Dislikes:
None
Guest Review for Stower Grange Hotel, Norwich
Ilse
Mature Couple
Stayed: Mar '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Friendly welcoming staff and clean comfortable rooms."
One night stay for short break. Very impressed with welcome by staff, local information given. We were asked repeatedly if they could help with anything or if we would like anything else.
Not sure… Read more
"Friendly welcoming staff and clean comfortable rooms."
One night stay for short break. Very impressed with welcome by staff, local information given. We were asked repeatedly if they could help with anything or if we would like anything else.
Not sure if we ever found the reception desk, but there was always a member of staff in the hall to greet us. Read less
Likes:
Staff particularly friendly and helpful.
Clean room, comfortable beds
delicious scrambled eggs for breakfast.
Offered papers. Just the right amount of chat and privacy.
Dislikes:
Would have liked a bath instead of a shower, but just being picky and I get the feeling if I'd have asked for a room change they would have done their utmost to accommodate it.
Guest Review for Stower Grange Hotel, Norwich
Tony
Mature Couple
Stayed: Feb '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Warm and friendly, but suitably professional service."
Like home-from-home, with added luxury.… Read more
"Warm and friendly, but suitably professional service."
Like home-from-home, with added luxury. Read less
Likes:
Everything. Our dog was made very welcome too, which he appreciated.
Dislikes:
The only negative was the electric shower, which was not very powerful at all (we couldn't get wet enough to justify the lovely big towels!)
Guest Review for Stower Grange Hotel, Norwich
Faye
Young Couple
Stayed: Feb '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Perfect"
The staff were really polite, helpful and welcoming… Read more
"Perfect"
The staff were really polite, helpful and welcoming Read less
Likes:
The Valentine's menu was delicious, the food was some of the best I've ever tasted and there were plenty of options. The breakfast was just as good too!
Dislikes:
None
Response from Stower Grange Hotel:
Thank you so much for your very kind comments. We really appreciate your positive review and are delighted that you enjoyed your stay with us on Valentine's Day.
Guest Review for Stower Grange Hotel, Norwich
Dave
Mature Couple
Stayed: Feb '14
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"A nice romantic break"
We were looking for a romantic setting close to decent facilities and this fitted the bill exactly… Read more
"A nice romantic break"
We were looking for a romantic setting close to decent facilities and this fitted the bill exactly Read less
Likes:
The friendliness of the staff who were very accommodating as we were late due to poor weather conditions and bad traffic caused by a storm on the night of out travel.
Dislikes:
No
Guest Review for Stower Grange Hotel, Norwich
SCOTT
Group of Adults
Stayed: Jan '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Faultless"
An overnight business stay but would be happy to return anytime for persoanl stay… Read more
"Faultless"
An overnight business stay but would be happy to return anytime for persoanl stay Read less
Likes:
Everything, particularly the staff. From the moment we arrived, all the staff were welcoming, efficient and friendly. A partiicular mention to Tim - looked after us well, thnks
Dislikes:
no
Guest Review for Stower Grange Hotel, Norwich
derek sidney
Mature Couple
Stayed: Jan '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"could not be better"
first class from the first day till the last.… Read more
"could not be better"
first class from the first day till the last. Read less
Likes:
we have stayed in 5star hotels all over the world 80% of which are staffed by robots, the Stower has the best staff nothing was to much trouble. the owner Richard and his wife run a great hotel.
Dislikes:
None
Response from Stower Grange Hotel:
Thank you so much for your very kind comments. We strive always to look after the customers and making them happy is what makes us come back to work tomorrow!
Richard & Jane Fannon and the Team at Stower Grange.
Guest Review for Stower Grange Hotel, Norwich
Steven
Mature Couple
Stayed: Jan '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Short stay but very good"
Just an overnight stay while visiting friends… Read more
"Short stay but very good"
Just an overnight stay while visiting friends Read less
Likes:
The staff were excellent, the rooms were very good.
Dislikes:
The tiled bathroom floor was cold on bare feet.
Guest Review for Stower Grange Hotel, Norwich
Karen
Mature Couple
Stayed: Jan '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Great hotel"
Stayed for 1 night and had a great time the room was lovely and the food was great .… Read more
"Great hotel"
Stayed for 1 night and had a great time the room was lovely and the food was great . Read less
Likes:
Great room and food
Dislikes:
None
Guest Review for Stower Grange Hotel, Norwich
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