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Average Guest Rating for Stower Grange Hotel, Norwich
Guest reviews for Stower Grange Hotel, Norwich are provided by real guests who have actually stayed at the property.
Rooms:
4.6
Value:
4.5
Friendliness:
4.8
Cleanliness:
4.7
Facilities:
4.3
Staff service:
4.7
Location:
4.5
Breakfast:
4.7
Guest Rating:
4.6
From 86 reviews
Sort:Guest Reviews
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John
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Overnight luxury"
We stayed for one night in a very large double room with a super-kingsize bed, and a large bathroom. Very elegant surroundings and extremely comfortable. The staff were friendly and helpful, and the… Read more
"Overnight luxury"
We stayed for one night in a very large double room with a super-kingsize bed, and a large bathroom. Very elegant surroundings and extremely comfortable. The staff were friendly and helpful, and the breakfast and dinner excellent. Read less
Likes:
The quality of the room and furnishings and the well equipped bathroom. Excellent food in the restaurant and attentive, helpful staff.
Dislikes:
Regrettably there were few people in the restaurant at dinner and therefore lacking in atmosphere. Very large cobwebs on the bathroom window!
Guest Review for Stower Grange Hotel, Norwich
Hillel
Young Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"Lived up to expectations"
It can be hard when a hotel has had so many positive reviews to live up to the billing. This one does.

Stower Grange feels like a boutique hotel – well, is a boutique hotel I guess. The staff can’t… Read more
"Lived up to expectations"
It can be hard when a hotel has had so many positive reviews to live up to the billing. This one does.

Stower Grange feels like a boutique hotel – well, is a boutique hotel I guess. The staff can’t do enough. It is old school customer service with a capital C. Friendly, polite and accommodating. The room and bathroom was immaculately clean and tidy. Looked nice. The shortbread went down a treat. All round, great experience, and I thought excellent value for money. Read less
Likes:
We had the Tarragon room for the super king size bed which was great. Slept well, breakfast was excellent – nothing like the crap you get in much bigger hotels.
Dislikes:
None
Guest Review for Stower Grange Hotel, Norwich
Philip
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Welcoming, friendly hotel is a handy location"
A three night stay in order to explore Norfolk.… Read more
"Welcoming, friendly hotel is a handy location"
A three night stay in order to explore Norfolk. Read less
Likes:
Friendly, welcoming staff.
Spacious room.
Excellent cooked breakfasts.
Dislikes:
None
Guest Review for Stower Grange Hotel, Norwich
David
Alone
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Superb, friendly family run hotel."
As a regular visitor to Norwich with business I've always stayed in the chain hotels. Tried Stower Grange on a whim and wish I'd done it sooner.

Far better service, location and food. Will use regu… Read more
"Superb, friendly family run hotel."
As a regular visitor to Norwich with business I've always stayed in the chain hotels. Tried Stower Grange on a whim and wish I'd done it sooner.

Far better service, location and food. Will use regularly in future. Read less
Likes:
Friendly staff really made an effort to make sure I enjoyed my stay. Excellent food both for dinner and breakfast. This hotel offenders premium service at budget rates.
Dislikes:
Nothing really. The room was a little dated but it is in keeping with being a country hotel. It was well maintained and very clean and pleasant.
Guest Review for Stower Grange Hotel, Norwich
Gail
Mature Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Quality, friendliness and comfort."
We stayed at this hotel primarily for a friend's 70th birthday party. As we were travelling a distance we decided to stay for three nights.… Read more
"Quality, friendliness and comfort."
We stayed at this hotel primarily for a friend's 70th birthday party. As we were travelling a distance we decided to stay for three nights. Read less
Likes:
Throughout our stay we found all staff to be friendly, helpful and professional. Nothing was too much trouble and we were made to feel very welcome.Our room was very clean and comfortable.
Dislikes:
None
Guest Review for Stower Grange Hotel, Norwich
nick
Young Couple
Stayed: May '14
2
Would not recommend to others.
Rooms:
4
Value:
2
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
2
Location:
4
Breakfast:
1
"Room - just as expected, Breakfast - expected something a little more than basics :("
Welcome was good and room was exactly what I paid for.
Although a classic house I did expect a few mod-cons as opposed to the usual tea/coffee and water - considering the price I was disappointed the… Read more
"Room - just as expected, Breakfast - expected something a little more than basics :("
Welcome was good and room was exactly what I paid for.
Although a classic house I did expect a few mod-cons as opposed to the usual tea/coffee and water - considering the price I was disappointed the management didn't match the grand room with attention to detail.
Breakfast was poor with food that you would expect from a standard B&B at a quarter of the price.
Waitress even forgot our tea & coffee until we reminded her mid-breakfast.
Location was beautiful though. Read less
Likes:
Room - four poster bed.
Dislikes:
Breakfast.
Guest Review for Stower Grange Hotel, Norwich
Terry
Alone
Stayed: May '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Always the best"
I just love the hotel… Read more
"Always the best"
I just love the hotel Read less
Likes:
everthing
Dislikes:
no
Guest Review for Stower Grange Hotel, Norwich
Sarah
Mature Couple
Stayed: Apr '14
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"One night stay for course in Norwich"
Very comfortable stay, with very tasty meal in restaurant.… Read more
"One night stay for course in Norwich"
Very comfortable stay, with very tasty meal in restaurant. Read less
Likes:
Comfortable bed, restaurant on site, good levels of staffing, all of whom where attentive and friendly. Lovely hot shower.
Dislikes:
None
Response from Stower Grange Hotel:
Thank you so much for your kind comments and also your helpful hints! We are delighted that you had a comfortable stay and hope that you will be able to visit again one day.
Richard & Jane Fannon and the Team at Stower Grange
Guest Review for Stower Grange Hotel, Norwich
Anthony
Alone
Stayed: Mar '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Very pleasant"
Friendly welcome and service throughout stay. Excellent breakfast. Quiet location, comfortable bed.… Read more
"Very pleasant"
Friendly welcome and service throughout stay. Excellent breakfast. Quiet location, comfortable bed. Read less
Likes:
Friendly welcome and service throughout stay. Excellent breakfast. Quiet location, comfortable bed.
Dislikes:
None
Guest Review for Stower Grange Hotel, Norwich
Tracy
Alone
Stayed: Mar '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A gem of a hotel"
One night on business.… Read more
"A gem of a hotel"
One night on business. Read less
Likes:
Excellent room, food and staff.
Dislikes:
Wifi could have been a bit stronger, but I just found the best place in my room to get online.
Response from Stower Grange Hotel:
Thank you very much for your review. I am afraid that in thuis old building sometimes the WiFi is not as strong as we would like but we are glad that you managed to connect. As for reception we have a lovely bell outside the kitchen door just by our nominated recpetion desk...all it needs now is sign to say 'Please Ring'! However it sounds as though your solution worked just as well! We are really glad you enjoyed your stay and hope that you will be able to visit again.
Guest Review for Stower Grange Hotel, Norwich
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