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Average Guest Rating for Stower Grange Hotel, Norwich
Guest reviews for Stower Grange Hotel, Norwich are provided by real guests who have actually stayed at the property.
Rooms:
4.6
Value:
4.5
Friendliness:
4.8
Cleanliness:
4.7
Facilities:
4.3
Staff service:
4.7
Location:
4.5
Breakfast:
4.7
Guest Rating:
4.6
From 81 reviews
Sort:Guest Reviews
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nick
Young Couple
Stayed: May '14
2
Would not recommend to others.
Rooms:
4
Value:
2
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
2
Location:
4
Breakfast:
1
"Room - just as expected, Breakfast - expected something a little more than basics :("
Welcome was good and room was exactly what I paid for.
Although a classic house I did expect a few mod-cons as opposed to the usual tea/coffee and water - considering the price I was disappointed the… Read more
"Room - just as expected, Breakfast - expected something a little more than basics :("
Welcome was good and room was exactly what I paid for.
Although a classic house I did expect a few mod-cons as opposed to the usual tea/coffee and water - considering the price I was disappointed the management didn't match the grand room with attention to detail.
Breakfast was poor with food that you would expect from a standard B&B at a quarter of the price.
Waitress even forgot our tea & coffee until we reminded her mid-breakfast.
Location was beautiful though. Read less
Likes:
Room - four poster bed.
Dislikes:
Breakfast.
Guest Review for Stower Grange Hotel, Norwich
Terry
Alone
Stayed: May '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Always the best"
I just love the hotel… Read more
"Always the best"
I just love the hotel Read less
Likes:
everthing
Dislikes:
no
Guest Review for Stower Grange Hotel, Norwich
Sarah
Mature Couple
Stayed: Apr '14
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"One night stay for course in Norwich"
Very comfortable stay, with very tasty meal in restaurant.… Read more
"One night stay for course in Norwich"
Very comfortable stay, with very tasty meal in restaurant. Read less
Likes:
Comfortable bed, restaurant on site, good levels of staffing, all of whom where attentive and friendly. Lovely hot shower.
Dislikes:
None
Response from Stower Grange Hotel:
Thank you so much for your kind comments and also your helpful hints! We are delighted that you had a comfortable stay and hope that you will be able to visit again one day.
Richard & Jane Fannon and the Team at Stower Grange
Guest Review for Stower Grange Hotel, Norwich
Anthony
Alone
Stayed: Mar '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Very pleasant"
Friendly welcome and service throughout stay. Excellent breakfast. Quiet location, comfortable bed.… Read more
"Very pleasant"
Friendly welcome and service throughout stay. Excellent breakfast. Quiet location, comfortable bed. Read less
Likes:
Friendly welcome and service throughout stay. Excellent breakfast. Quiet location, comfortable bed.
Dislikes:
None
Guest Review for Stower Grange Hotel, Norwich
Tracy
Alone
Stayed: Mar '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A gem of a hotel"
One night on business.… Read more
"A gem of a hotel"
One night on business. Read less
Likes:
Excellent room, food and staff.
Dislikes:
Wifi could have been a bit stronger, but I just found the best place in my room to get online.
Response from Stower Grange Hotel:
Thank you very much for your review. I am afraid that in thuis old building sometimes the WiFi is not as strong as we would like but we are glad that you managed to connect. As for reception we have a lovely bell outside the kitchen door just by our nominated recpetion desk...all it needs now is sign to say 'Please Ring'! However it sounds as though your solution worked just as well! We are really glad you enjoyed your stay and hope that you will be able to visit again.
Guest Review for Stower Grange Hotel, Norwich
John
Mature Couple
Stayed: Mar '14
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"A very good, comfortable and friendly hotel"
Short two night syay visiting relatives who live close by.… Read more
"A very good, comfortable and friendly hotel"
Short two night syay visiting relatives who live close by. Read less
Likes:
Very nice large comfortable room and bathroom. Nice bed. Good pillows.
Dislikes:
None
Guest Review for Stower Grange Hotel, Norwich
Cathy
Mature Couple
Stayed: Mar '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
5
"Pleasant, friendly hotel - food excellent !"
Stayed one night as part of a birthday celebration. - is a very quiet, peaceful and pleasant hotel, somewhat old fashioned and dated ie CD players in the room and a bit chintzy but service is very goo… Read more
"Pleasant, friendly hotel - food excellent !"
Stayed one night as part of a birthday celebration. - is a very quiet, peaceful and pleasant hotel, somewhat old fashioned and dated ie CD players in the room and a bit chintzy but service is very good and good excellent. Read less
Likes:
A quaint, old fashioned hotel perfect for one or two nights.
Dislikes:
None
Guest Review for Stower Grange Hotel, Norwich
Ilse
Mature Couple
Stayed: Mar '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Friendly welcoming staff and clean comfortable rooms."
One night stay for short break. Very impressed with welcome by staff, local information given. We were asked repeatedly if they could help with anything or if we would like anything else.
Not sure… Read more
"Friendly welcoming staff and clean comfortable rooms."
One night stay for short break. Very impressed with welcome by staff, local information given. We were asked repeatedly if they could help with anything or if we would like anything else.
Not sure if we ever found the reception desk, but there was always a member of staff in the hall to greet us. Read less
Likes:
Staff particularly friendly and helpful.
Clean room, comfortable beds
delicious scrambled eggs for breakfast.
Offered papers. Just the right amount of chat and privacy.
Dislikes:
Would have liked a bath instead of a shower, but just being picky and I get the feeling if I'd have asked for a room change they would have done their utmost to accommodate it.
Guest Review for Stower Grange Hotel, Norwich
Tony
Mature Couple
Stayed: Feb '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Warm and friendly, but suitably professional service."
Like home-from-home, with added luxury.… Read more
"Warm and friendly, but suitably professional service."
Like home-from-home, with added luxury. Read less
Likes:
Everything. Our dog was made very welcome too, which he appreciated.
Dislikes:
The only negative was the electric shower, which was not very powerful at all (we couldn't get wet enough to justify the lovely big towels!)
Guest Review for Stower Grange Hotel, Norwich
Faye
Young Couple
Stayed: Feb '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Perfect"
The staff were really polite, helpful and welcoming… Read more
"Perfect"
The staff were really polite, helpful and welcoming Read less
Likes:
The Valentine's menu was delicious, the food was some of the best I've ever tasted and there were plenty of options. The breakfast was just as good too!
Dislikes:
None
Response from Stower Grange Hotel:
Thank you so much for your very kind comments. We really appreciate your positive review and are delighted that you enjoyed your stay with us on Valentine's Day.
Guest Review for Stower Grange Hotel, Norwich
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