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Average Guest Rating for The King William IV, Hunstanton
Guest reviews for The King William IV, Hunstanton are provided by real guests who have actually stayed at the property.
Rooms:
4.6
Value:
4.3
Friendliness:
4.7
Cleanliness:
4.9
Facilities:
4.6
Staff service:
4.7
Location:
4.5
Breakfast:
4.8
Guest Rating:
4.7
From 135 reviews
Sort:Guest Reviews
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Nigel
Alone
Stayed: Feb '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Made to feel very welcome"
Very comfortable room fantastic bed. Dinner and breakfast excellent. Staff very polite and helpful. Would definitely stay again.… Read more
"Made to feel very welcome"
Very comfortable room fantastic bed. Dinner and breakfast excellent. Staff very polite and helpful. Would definitely stay again. Read less
Likes:
As above
Dislikes:
Poor mobile phone signal
Response from The King William IV:
Dear Mr Waller,
Thanks for your super review. I'm very pleased to hear that you were so well looked after by my staff- particularly as I have been away for a few days. It is most reassuring to know that our customers have an excellent experience.
I look forward to meeting you on your next visit to The King William.
Thanks again. With best wishes, Nick Skerritt
Guest Review for The King William IV, Hunstanton
paul
Mature Couple
Stayed: Feb '14
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"very clean and friendly place to stay"
Weekend break and the King William is a great place to stay it provides a good base with easy access to the north Norfolk coastline along with great food.… Read more
"very clean and friendly place to stay"
Weekend break and the King William is a great place to stay it provides a good base with easy access to the north Norfolk coastline along with great food. Read less
Likes:
Food quality and staff friendliness
Dislikes:
None
Response from The King William IV:
Dear Mr Nicholson,
Thanks for your kind words. I look forward to welcoming you back shortly.
Best wishes, Nick Skerritt
Guest Review for The King William IV, Hunstanton
Suzanne
Mature Couple
Stayed: Feb '14
5
Would recommend to others.
Rooms:
5
Value:
3
Friendliness:
4
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"restful, peaceful winter break"
We wanted a short break away,to recharge our batteries.
We stayed for 2 nights and were made very welcome. I liked the way that the owner introduced himself and checked that everything was satisfacto… Read more
"restful, peaceful winter break"
We wanted a short break away,to recharge our batteries.
We stayed for 2 nights and were made very welcome. I liked the way that the owner introduced himself and checked that everything was satisfactory. We stayed in room 5 which had a lovely big bed and was probably one of the cleanest hotel rooms I have ever stayed in. Refreshments in the room were good and had good sound proofing- we enjoyed a very quiet stay and a good nights sleep. The food was very tasty and the service very good. Read less
Likes:
The comfy room/bed,the lovely food,the friendly staff. The mussels evening was a good way to try different sauces and very generous portion sizes!The loyalty scheme and discount voucher is a good idea
Dislikes:
very minor - the t.v does not pick up all channels and no signal on my phone - but then we didnt go away to watch T.v!!!
Response from The King William IV:
Dear Suzanne,
I am delighted you enjoyed your stay with us and had a peaceful 2 nights. The Mussels are great at this time of year and very popular with our guests. We do the special Mussels evenings 3 times per winter - your timing was immaculate ! Thanks for your review - digital TV's are a bit hit and miss in the county of Norfolk but I it seems you were pleased with everything else we have to offer. I hope you are able to visit us again in the near future.
Best wishes, Nick Skerritt
Guest Review for The King William IV, Hunstanton
Michael
Alone
Stayed: Jan '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"excellent as always."
Very helpful staff,… Read more
"excellent as always."
Very helpful staff, Read less
Likes:
great location and excellent breakfast.
Dislikes:
None
Response from The King William IV:
Dear Michael,
Sorry I missed you on your latest visit but delighted that we seem to have looked after you well.
See you soon, Nick Skerritt
Guest Review for The King William IV, Hunstanton
Helen
Mature Couple
Stayed: Jan '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Home from Home with added extras...."
We stayed here before which is why we keep coming back. It is just perfect for us, as we like bird watching and walking in the area, and the pub has everything we need.… Read more
"Home from Home with added extras...."
We stayed here before which is why we keep coming back. It is just perfect for us, as we like bird watching and walking in the area, and the pub has everything we need. Read less
Likes:
Everything, it's such a great place to stay, with friendly staff, the rooms are large and spacious and very clean, breakfast is massive and the food in general is excellent quality.
Dislikes:
Nothing at all.
Response from The King William IV:
Helen, great to see you again and thanks for the lovely review and help at Sculthorpe Moor. Our WI-FI is a bit hit and miss because of our valley/rural location but we do have dongle boosters available at reception if you need assistance.
Looking forward to seeing you again soon.
Best Wishes, Nick
Guest Review for The King William IV, Hunstanton
Jamie
Young Couple
Stayed: Nov '13
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"Pleasant stay, nice room, food excellent. Lack of wireless unfortunately a downfall...."
Arrived and helped with bags, was allowed in early which was a bonus. Pleasant and cosy room. Great food, friendly staff. The stay would have been the best had it not have been for lack of wifi to the… Read more
"Pleasant stay, nice room, food excellent. Lack of wireless unfortunately a downfall...."
Arrived and helped with bags, was allowed in early which was a bonus. Pleasant and cosy room. Great food, friendly staff. The stay would have been the best had it not have been for lack of wifi to the rooms as it did not have enough strength to reach the hotel rooms.
Comfy bed (king size too). Plenty of parking. Bathrooms slightly required more ventilation if I'm honest. Read less
Likes:
Excellent food
Very Clean room
King size bed
Ample wardrobe
Excellent outside area too.
Dislikes:
Lack of wireless in the room. We have iPhones and wifi was not in out room only in the downstairs areas. Was offered a booster dongle but as like most we don't carry a laptop. Frustrating.
Response from The King William IV:
Dear Jamie,
Thanks for your feedback which is well received. The point you make about the WI-Fi to room 3 is valid. Sometimes we have a poor signal in the Village, hence the availability of a dongall. I will look at putting in a permanent booster asap to help our upstairs reception - downstairs we have no issues. We hope to welcome you back soon.
Best Wishes, Nick Skerritt
Guest Review for The King William IV, Hunstanton
Mike
Mature Couple
Stayed: Nov '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fabulous experience"
A dinner, bed and breakfast overnight deal to celebrate my birthday. Had such a wonderful time we will definitely be returning in 2014 and would certainly recommend this to everyone.… Read more
"Fabulous experience"
A dinner, bed and breakfast overnight deal to celebrate my birthday. Had such a wonderful time we will definitely be returning in 2014 and would certainly recommend this to everyone. Read less
Likes:
The food was exceptional. The evening meal of local Brancaster mussels, steak and Norfolk ice cream and the breakfast - all melted in the mouth, in a very relaxed and informal restaurant and pub.
Dislikes:
The building was very warm, both the restaurant and the room - would recommend the heated towel rail in the bathroom be on a switch for personal adjustment. Easy enough to open a window though.
Response from The King William IV:
Dear Mike,
Glad you enjoyed your birthday with us and thanks for your feedback. The towel rails can be a bit too warm with Winter thermostats on. I will see if it is possible to fit an easy to operate adjuster to these. Glad you enjoyed our hospitality and restaurant and am very pleased to hear you will be back in 2014. See you soon. Best wishes, Nick Skerritt.
Guest Review for The King William IV, Hunstanton
Lyn
Mature Couple
Stayed: Nov '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Clean functional and very pleasant."
Warm and comfortable place to arrive at and return to after exploring the outdoors.
Spacious room with a lovely view of the North Norfolk countryside to enjoy. All facilities in good working order. C… Read more
"Clean functional and very pleasant."
Warm and comfortable place to arrive at and return to after exploring the outdoors.
Spacious room with a lovely view of the North Norfolk countryside to enjoy. All facilities in good working order. Convenient parking and luggage control. Staff very helpful and friendly. Read less
Likes:
We liked the atmosphere in the restaurant and bar as well as the food.
A very comfortable unpretentious place to spend a few days.
Dislikes:
None
Response from The King William IV:
Dear Mrs Wind,
I'm so glad you both enjoyed your stay at The King William. I really hope you liked us enough to be enticed back !!
Best Wishes, Nick Skerritt
Guest Review for The King William IV, Hunstanton
Stanley Keith
Alone
Stayed: Nov '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Good Value"
Short break holiday… Read more
"Good Value"
Short break holiday Read less
Likes:
Comfortable surroundings and friendly staff
Dislikes:
Traffic noise at night
Response from The King William IV:
Dear Mr Chawner,
I am so pleased you enjoyed your stay with us and only sorry that I missed you - I have been away for a few days.
I am glad that my staff looked after you well in my absence and I look forward to meeting you on your next visit.
Best Wishes, Nick Skerritt
Guest Review for The King William IV, Hunstanton
Simmone
Mature Couple
Stayed: Oct '13
3
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
3
Breakfast:
3
"Lacking attention to detail"
We had pre-booked 3 nights and were happy with location, decor and staff. Good first impressions but further inspection exposed weaknesses and greater attention to detail is required.… Read more
"Lacking attention to detail"
We had pre-booked 3 nights and were happy with location, decor and staff. Good first impressions but further inspection exposed weaknesses and greater attention to detail is required. Read less
Likes:
Warm and cosy.
Friendly staff.
Dislikes:
Previous guests underwear left in corner.
Lipstick on glasses.
Lukewarm coffee.
Creaky floors.
Noisy taps.
Background music/radio at breakfast would create a more relaxed atmosphere.
Response from The King William IV:
Dear Mrs Hamson, Humble apologies. The issues of the underwear and lipstick marks are inexcusable. This has never happened before and will never happen again. I have met with my housekeeping staff and read them the riot act ! We pride ourselves on our bedroom cleanliness and this just must not happen. Please accept my sincere apology.
The other points you raise are well made and will receive the appropriate action to rectify . Thank you very much indeed for your feedback. Regards, Nick Skerritt.
Guest Review for The King William IV, Hunstanton
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