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Average Guest Rating for Riverbank Guest House, Matlock
Guest reviews for Riverbank Guest House, Matlock are provided by real guests who have actually stayed at the property.
Rooms:
4.4
Value:
4.3
Friendliness:
4.9
Cleanliness:
4.7
Facilities:
4.4
Staff service:
4.9
Location:
4.7
Breakfast:
4.7
Guest Rating:
4.7
From 86 reviews
Sort:Guest Reviews
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Richard
Family with young Children
Stayed: Feb '13
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Considerate, quality service in an excellent location."
Very pleasant.… Read more
"Considerate, quality service in an excellent location."
Very pleasant. Read less
Likes:
The breakfast was very good and the service was excellent.
Dislikes:
No
Response from Riverbank Guest House:
Dear Richard, thank you for taking the time to post a review. We are so glad that you enjoyed your stay and found our service considerate and excellent. Kind regards All at Riverbank
Guest Review for Riverbank Guest House, Matlock
Sarah
Young Couple
Stayed: Feb '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A lovely stay"
Lovely little b and b, staff were friendly and helpful, location was lovely.… Read more
"A lovely stay"
Lovely little b and b, staff were friendly and helpful, location was lovely. Read less
Likes:
Staff helpful, place was an ideal location next to several bars and restaurants.
Dislikes:
None
Response from Riverbank Guest House:
Dear Sarah, thank you for posting a review.We are delighted that you enjoyed your stay and found our staff helpful.Our central location does provide easy access to shops and restaurants. We hope you will return soon. Kind regards All at Riverbank
Guest Review for Riverbank Guest House, Matlock
Tom
Alone
Stayed: Jan '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"."
.… Read more
"."
. Read less
Likes:
.
Dislikes:
None
Response from Riverbank Guest House:
Dear Tom, thank you for staying in our guest house and thank you for posting a review. Kind regards All at Riverbank
Guest Review for Riverbank Guest House, Matlock
Duncan
Young Couple
Stayed: Dec '12
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"perfect location and excellent service"
3 nights stay on honeymoon. Wonderful location and friendly service. Nice room with views over matlock gardens and river. Great staff, we felt well looked after. Would definitely recommend.… Read more
"perfect location and excellent service"
3 nights stay on honeymoon. Wonderful location and friendly service. Nice room with views over matlock gardens and river. Great staff, we felt well looked after. Would definitely recommend. Read less
Likes:
cleanliness, friendliness and location.
Dislikes:
None
Response from Riverbank Guest House:
We are delighted that it was a happy and enjoyable stay for you both. Our central location is very convenient.We hope to see you again!
Guest Review for Riverbank Guest House, Matlock
MICHAEL
Mature Couple
Stayed: Dec '12
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent warm friendly welcome."
Comfortable, clean and very welcoming. Had a lovely relaxing weekend. Staff were very friendly and helpful. Breakfast was lovely.… Read more
"Excellent warm friendly welcome."
Comfortable, clean and very welcoming. Had a lovely relaxing weekend. Staff were very friendly and helpful. Breakfast was lovely. Read less
Likes:
Lovely comfortable rooms nicely decorated. View over the park was excellent. Owners were very welcoming.
Dislikes:
Nothing.
Response from Riverbank Guest House:
We are happy to read that you enjoyed a relaxing weekend with us. Our location overlooking the Matlock Park is lovely as well as convenient for our guests.We look forward to your next stay.
Guest Review for Riverbank Guest House, Matlock
Jayne
Young Couple
Stayed: Dec '12
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"comfortable and friendly"
Comfortable room, warm, friendly, good breakfast, modern bathroom… Read more
"comfortable and friendly"
Comfortable room, warm, friendly, good breakfast, modern bathroom Read less
Likes:
Nice view over garden and river
Dislikes:
Tv channels didn't work properly
Response from Riverbank Guest House:
Thank you for youur comments
I have sorted the TV out. They are all a bit different but all running on Freeview
And of course the Iplayer system is available from our WiFi
Guest Review for Riverbank Guest House, Matlock
Joshua
Young Couple
Stayed: Nov '12
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Warm, friendly, comfortable, spotless."
Stayed for one night in November with my partner.… Read more
"Warm, friendly, comfortable, spotless."
Stayed for one night in November with my partner. Read less
Likes:
Welcoming, friendly and attentive staff. Building was beautifully furnished and decorated with lots of character and was spotlessly clean. We were warm and cosy and the breakfast was great.
Dislikes:
None
Response from Riverbank Guest House:
Thank you for taking the time to submit a review.We are so happy that we were able to make your stay enjoyable. Hopefully you will be able to return for a longer stay.
Guest Review for Riverbank Guest House, Matlock
Tracey
Mature Couple
Stayed: Oct '12
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great B&B & Friendly Staff - Great Break Away"
Stayed 2 nights. lovely and ideal place to stay. Not far from anywhere. Would stay again.… Read more
"Great B&B & Friendly Staff - Great Break Away"
Stayed 2 nights. lovely and ideal place to stay. Not far from anywhere. Would stay again. Read less
Likes:
Not far from anywhere, friendly staff, excellent breakfast. Would stay again.
Dislikes:
None
Response from Riverbank Guest House:
Our central location does make it easy to access all the attractions in this area and we are so pleased that you stay was happy and that you enjoyed our breakfasts.
Guest Review for Riverbank Guest House, Matlock
Philip
Mature Couple
Stayed: Oct '12
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great autumn break"
We loved the hotel, in very peaceful surroundings beside the river, and yet within a short walk to the town centre. The breakfast was very good,quality produce was used. The service was very good too… Read more
"Great autumn break"
We loved the hotel, in very peaceful surroundings beside the river, and yet within a short walk to the town centre. The breakfast was very good,quality produce was used. The service was very good too, always helpful and friendly. Nothing was too much trouble. We would definitely stay there again, and recommend this place for anyone to visit. Read less
Likes:
The room was fine, nicely decorated and furnished to the character of the house. The bathroom was clean with a good shower, which is always welcome after a busy day of outdoor activities!
Dislikes:
None
Response from Riverbank Guest House:
Thank you for your review. We are so happy that you enjoyed your stay and would stay again , thats wonderful.
Guest Review for Riverbank Guest House, Matlock
Mark
With a colleague
Stayed: Sep '12
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Great accomodation, friendly people and well situated for town"
Comfortable and stress free… Read more
"Great accomodation, friendly people and well situated for town"
Comfortable and stress free Read less
Likes:
The warm welcome and room,good breakfast!
Dislikes:
No
Response from Riverbank Guest House:
So happy that you enjoyed your stay! It was lovely to meet you and your friends and we hope you will be back.
Guest Review for Riverbank Guest House, Matlock
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