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Average Guest Rating for Riverbank Guest House, Matlock
Guest reviews for Riverbank Guest House, Matlock are provided by real guests who have actually stayed at the property.
Rooms:
4.4
Value:
4.3
Friendliness:
4.9
Cleanliness:
4.7
Facilities:
4.4
Staff service:
4.9
Location:
4.7
Breakfast:
4.7
Guest Rating:
4.7
From 91 reviews
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jacqueline
Group of Adults
Stayed: May '13
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely stay"
Ticked all the boxes from start to finish… Read more
"Lovely stay"
Ticked all the boxes from start to finish Read less
Likes:
Lovely outlook and friendly folks
Dislikes:
A bit worried that my elderly parents (76 and 89) would not manage the steep steps but all was fine they might have struggled if a longer stay
Response from Riverbank Guest House:
Thank you for your review Jacqueline. It was wonderful to meet you and your parents.We are so happy that your stay with us was enjoyed and we hope you will visit again soon.
Guest Review for Riverbank Guest House, Matlock
Andrew
Mature Couple
Stayed: May '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"recommended by a friend; who is still a friend!"
Arrived to friendly welcome and good advice on where to eat. Relaxed and comfortable surroundings… Read more
"recommended by a friend; who is still a friend!"
Arrived to friendly welcome and good advice on where to eat. Relaxed and comfortable surroundings Read less
Likes:
Beautiful garden (with resident duck)In town centre and good parking. Very easy visit, would definitly return.
Dislikes:
None
Response from Riverbank Guest House:
Thank you for our review Val and Andy. Wonderful that your visit was recommended and enjoyed !
Guest Review for Riverbank Guest House, Matlock
Michael
Mature Couple
Stayed: May '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent Guest House and the most friendly people"
Visiting for a short break.… Read more
"Excellent Guest House and the most friendly people"
Visiting for a short break. Read less
Likes:
Really comfortable room with a good view overlooking the garden. Excellent breakfast and nothing was too much trouble. We will be visiting again.
Dislikes:
None
Response from Riverbank Guest House:
Thank you for your review Michael. We are fortunate to have a lovely view onto the Matlock Park and the Derwent River and we hope you got to enjoy our garden area with river frontage.We look forward to seeing you again.
Guest Review for Riverbank Guest House, Matlock
Stuart
Mature Couple
Stayed: Apr '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Peaceful but close to centre."
A very pleasant and restful stay, would not hesitate in returning there when visiting the area.… Read more
"Peaceful but close to centre."
A very pleasant and restful stay, would not hesitate in returning there when visiting the area. Read less
Likes:
Location.
Dislikes:
None
Response from Riverbank Guest House:
Thank you for your review Stuart. We enjoyed meeting you both and hope you are able to visit again soon.
Guest Review for Riverbank Guest House, Matlock
Simon
Young Couple
Stayed: Mar '13
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
3
"The ideal bed and breakfast for a quiet, well looked after short break."
We arrived early for our room, due to light traffice, but were gladly welcomed by the guesthouse owners, we we introduced to the property and the local area, and given some hints and tips on what to d… Read more
"The ideal bed and breakfast for a quiet, well looked after short break."
We arrived early for our room, due to light traffice, but were gladly welcomed by the guesthouse owners, we we introduced to the property and the local area, and given some hints and tips on what to do. We were booked in for a breakfast slot and given a menu. The room was very well serviced each morning, with fresh tea and coffee and bins emptied etc. everyone we met, from staff to other guests were perfectly pleasant! Read less
Likes:
Free, safe looking parking. Massive array of leaflets, maps, guide books etc. in the foyer. Free access to a living area and lovely garden/seating area should you want it.
Dislikes:
No baked beans on the full English breakfast! Approach road is very potholed and worn. Sash window would not stay open, and there was no way to control the heating.
Response from Riverbank Guest House:
Thank you for your comprehensive review Simon. We are so glad that on the whole your stay was a happy experience. Our breakfast menu is flexible and varying combinations are available on request. We would definitely have supplied the baked beans for you. Thanks for the comments on the sash window and the heating, we are looking into a solution to both. We hope you will visit again.
Guest Review for Riverbank Guest House, Matlock
Richard
Family with young Children
Stayed: Feb '13
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Considerate, quality service in an excellent location."
Very pleasant.… Read more
"Considerate, quality service in an excellent location."
Very pleasant. Read less
Likes:
The breakfast was very good and the service was excellent.
Dislikes:
No
Response from Riverbank Guest House:
Dear Richard, thank you for taking the time to post a review. We are so glad that you enjoyed your stay and found our service considerate and excellent. Kind regards All at Riverbank
Guest Review for Riverbank Guest House, Matlock
Sarah
Young Couple
Stayed: Feb '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A lovely stay"
Lovely little b and b, staff were friendly and helpful, location was lovely.… Read more
"A lovely stay"
Lovely little b and b, staff were friendly and helpful, location was lovely. Read less
Likes:
Staff helpful, place was an ideal location next to several bars and restaurants.
Dislikes:
None
Response from Riverbank Guest House:
Dear Sarah, thank you for posting a review.We are delighted that you enjoyed your stay and found our staff helpful.Our central location does provide easy access to shops and restaurants. We hope you will return soon. Kind regards All at Riverbank
Guest Review for Riverbank Guest House, Matlock
Tom
Alone
Stayed: Jan '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"."
.… Read more
"."
. Read less
Likes:
.
Dislikes:
None
Response from Riverbank Guest House:
Dear Tom, thank you for staying in our guest house and thank you for posting a review. Kind regards All at Riverbank
Guest Review for Riverbank Guest House, Matlock
Duncan
Young Couple
Stayed: Dec '12
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"perfect location and excellent service"
3 nights stay on honeymoon. Wonderful location and friendly service. Nice room with views over matlock gardens and river. Great staff, we felt well looked after. Would definitely recommend.… Read more
"perfect location and excellent service"
3 nights stay on honeymoon. Wonderful location and friendly service. Nice room with views over matlock gardens and river. Great staff, we felt well looked after. Would definitely recommend. Read less
Likes:
cleanliness, friendliness and location.
Dislikes:
None
Response from Riverbank Guest House:
We are delighted that it was a happy and enjoyable stay for you both. Our central location is very convenient.We hope to see you again!
Guest Review for Riverbank Guest House, Matlock
MICHAEL
Mature Couple
Stayed: Dec '12
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent warm friendly welcome."
Comfortable, clean and very welcoming. Had a lovely relaxing weekend. Staff were very friendly and helpful. Breakfast was lovely.… Read more
"Excellent warm friendly welcome."
Comfortable, clean and very welcoming. Had a lovely relaxing weekend. Staff were very friendly and helpful. Breakfast was lovely. Read less
Likes:
Lovely comfortable rooms nicely decorated. View over the park was excellent. Owners were very welcoming.
Dislikes:
Nothing.
Response from Riverbank Guest House:
We are happy to read that you enjoyed a relaxing weekend with us. Our location overlooking the Matlock Park is lovely as well as convenient for our guests.We look forward to your next stay.
Guest Review for Riverbank Guest House, Matlock
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