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Average Guest Rating for Riverbank Guest House, Matlock
Guest reviews for Riverbank Guest House, Matlock are provided by real guests who have actually stayed at the property.
Rooms:
4.4
Value:
4.3
Friendliness:
4.9
Cleanliness:
4.7
Facilities:
4.4
Staff service:
4.9
Location:
4.8
Breakfast:
4.7
Guest Rating:
4.7
From 100 reviews
Sort:Guest Reviews
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Tracey
Group of Adults
Stayed: Aug '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely B&B"
This is our 2nd stay at the Riverbank and we were welcomed back with open arms.
Lovely rooms and a great breakfast, if we needed anything Jennie was there.… Read more
"Lovely B&B"
This is our 2nd stay at the Riverbank and we were welcomed back with open arms.
Lovely rooms and a great breakfast, if we needed anything Jennie was there. Read less
Likes:
Lovely room and it was nice to be remembered from our previous stay.
Dislikes:
None
Response from Riverbank Guest House:
Thanks Tracey. We are so glad that you stayed in our guest house for a second time ! It was lovely to see you again and we are so happy that your stay was enjoyable.
Guest Review for Riverbank Guest House, Matlock
Rachael
Young Couple
Stayed: Aug '13
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Excellent Stay"
The staff were friendly and welcoming from the moment we opened the door. We were not pressed as soon as we were arrived but given time to settle into our room, which overlooked a beautifully kept com… Read more
"Excellent Stay"
The staff were friendly and welcoming from the moment we opened the door. We were not pressed as soon as we were arrived but given time to settle into our room, which overlooked a beautifully kept communal garden, the river and the local park.

Set off the road this is perhaps the only guesthouse/B&B in the Matlock area to be away from the traffic and noise of the main road.

The breakfast was excellent - they've won awards - and the room quiet, spacious, and comfortable. Read less
Likes:
We loved the proximity to Matlock town centre, the restaurant recommendations, the huge variety of books with walks and local information to borrow and the ease of the whole stay.
Dislikes:
None
Response from Riverbank Guest House:
So pleased that you enjoyed your stay. Thanks for your comments
Guest Review for Riverbank Guest House, Matlock
Paul
Alone
Stayed: Jul '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Short stay, no fuss very satisfactory"
Short but pleasant… Read more
"Short stay, no fuss very satisfactory"
Short but pleasant Read less
Likes:
No fuss
Dislikes:
Had a small problem with shower. I soaped up but when I put the shower back on it came very hot on my head for a short burst 2-3 seconds. It almost scalded my scalp but I quickly put it on cold then
Response from Riverbank Guest House:
Thank you for your review Paul. We do appologise for the incident with the shower and will take up the matter without delay.
Guest Review for Riverbank Guest House, Matlock
Adrian
Mature Couple
Stayed: Jul '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Comfortable room with good food."
Comfortable, relaxed, staff happy to oblige any requests.… Read more
"Comfortable room with good food."
Comfortable, relaxed, staff happy to oblige any requests. Read less
Likes:
Very good breakfasts including fresh fruit salad/yogurt in addition to usual cereals and cooked food. Secluded location, rear views of park and river, quiet, but within 5 mins walk of main streets.
Dislikes:
Pleased there was a teapot to go with the kettle and mugs, but wondered if it was there more because the kettle wouldn't fit under the tap on the sink. Coat hangers didn't fit the wardrobe.
Response from Riverbank Guest House:
Thank you for taking the time to post a review Adrian. We do our best to cater for the needs of our guests and are so glad that on the whole you enjoyed your stay in our guest house. We would gladly have provided a jug to fill the kettle and hope the lovely antique wardrobe did not cause too much frustration.We hope you will stay again soon.
Guest Review for Riverbank Guest House, Matlock
Claire
Young Couple
Stayed: Jul '13
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Wonderfully welcoming stay"
We had an excellent time, and would certainly return.… Read more
"Wonderfully welcoming stay"
We had an excellent time, and would certainly return. Read less
Likes:
Great location and comfortable room made us feel very relaxed
Dislikes:
None
Response from Riverbank Guest House:
Thank you for your review and lovely comments Claire.We are so happy that you enjoyed a comfortable and relaxing stay with us.
Guest Review for Riverbank Guest House, Matlock
Roy
Mature Couple
Stayed: Jul '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Friendlyness"
Enjoying… Read more
"Friendlyness"
Enjoying Read less
Likes:
Close near to the rail station and bus station and the park
Dislikes:
No
Response from Riverbank Guest House:
Thank you for your review Roy. We are conveniently located to the Matlock rail and bus station. The guest house overlooks the lovely Matlock Park and we hope you managed to enjoy our garden and outside area.
Guest Review for Riverbank Guest House, Matlock
Ann
Mature Couple
Stayed: Jul '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Just Ideal"
I booked the accommodation for my husband ,myself and two friends from Wales who had never visited Derbyshire before.The house was lovely, full of character, the garden, delightful on the edge of the… Read more
"Just Ideal"
I booked the accommodation for my husband ,myself and two friends from Wales who had never visited Derbyshire before.The house was lovely, full of character, the garden, delightful on the edge of the river.The owners friendly and welcoming. Would have loved to stay longer Read less
Likes:
Everything. An ideal location for visiting other places of interest.
Dislikes:
Nothing
Response from Riverbank Guest House:
Thank you for your review Ann. It was lovely to meet all of you. Derbyshire is a wonderful place to holiday and we are glad you enjoyed our garden and guest house.Our central location allows easy access to many places of interest and we hope you will visit again.
Guest Review for Riverbank Guest House, Matlock
Hilary
Mature Couple
Stayed: Jun '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A very tranquil location in the middle of town with excellent hosts."
We had a very comfortable stay at the Riverbank guest house. The atmosphere was convivial and relaxed.… Read more
"A very tranquil location in the middle of town with excellent hosts."
We had a very comfortable stay at the Riverbank guest house. The atmosphere was convivial and relaxed. Read less
Likes:
As above.
Dislikes:
None
Response from Riverbank Guest House:
Thank you for your review Hilary.We are so happy you enjoyed your stay and we will take your sugguestion into consideration.
Guest Review for Riverbank Guest House, Matlock
Martha
Alone
Stayed: Jun '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Friendly, great B&B"
I stayed at Riverbank for three nights while on a work trip to Matlock.… Read more
"Friendly, great B&B"
I stayed at Riverbank for three nights while on a work trip to Matlock. Read less
Likes:
Really friendly staff who made me feel looked after - important as I was travelling alone. Lovely room with a view of the garden and hills beyond, comfy bed, great breakfast. Incredibly good value.
Dislikes:
None
Response from Riverbank Guest House:
Thank you for reviewing us. We always welcome guests comments especially when ladies are travelling alone. It is important to us that you feel comfortable and safe.
Guest Review for Riverbank Guest House, Matlock
jacqueline
Group of Adults
Stayed: May '13
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely stay"
Ticked all the boxes from start to finish… Read more
"Lovely stay"
Ticked all the boxes from start to finish Read less
Likes:
Lovely outlook and friendly folks
Dislikes:
A bit worried that my elderly parents (76 and 89) would not manage the steep steps but all was fine they might have struggled if a longer stay
Response from Riverbank Guest House:
Thank you for your review Jacqueline. It was wonderful to meet you and your parents.We are so happy that your stay with us was enjoyed and we hope you will visit again soon.
Guest Review for Riverbank Guest House, Matlock
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