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Average Guest Rating for Riverbank Guest House, Matlock
Guest reviews for Riverbank Guest House, Matlock are provided by real guests who have actually stayed at the property.
Rooms:
4.4
Value:
4.3
Friendliness:
4.9
Cleanliness:
4.7
Facilities:
4.4
Staff service:
4.9
Location:
4.7
Breakfast:
4.7
Guest Rating:
4.7
From 86 reviews
Sort:Guest Reviews
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Claire
Young Couple
Stayed: Jul '13
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Wonderfully welcoming stay"
We had an excellent time, and would certainly return.… Read more
"Wonderfully welcoming stay"
We had an excellent time, and would certainly return. Read less
Likes:
Great location and comfortable room made us feel very relaxed
Dislikes:
None
Response from Riverbank Guest House:
Thank you for your review and lovely comments Claire.We are so happy that you enjoyed a comfortable and relaxing stay with us.
Guest Review for Riverbank Guest House, Matlock
Roy
Mature Couple
Stayed: Jul '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Friendlyness"
Enjoying… Read more
"Friendlyness"
Enjoying Read less
Likes:
Close near to the rail station and bus station and the park
Dislikes:
No
Response from Riverbank Guest House:
Thank you for your review Roy. We are conveniently located to the Matlock rail and bus station. The guest house overlooks the lovely Matlock Park and we hope you managed to enjoy our garden and outside area.
Guest Review for Riverbank Guest House, Matlock
Ann
Mature Couple
Stayed: Jul '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Just Ideal"
I booked the accommodation for my husband ,myself and two friends from Wales who had never visited Derbyshire before.The house was lovely, full of character, the garden, delightful on the edge of the… Read more
"Just Ideal"
I booked the accommodation for my husband ,myself and two friends from Wales who had never visited Derbyshire before.The house was lovely, full of character, the garden, delightful on the edge of the river.The owners friendly and welcoming. Would have loved to stay longer Read less
Likes:
Everything. An ideal location for visiting other places of interest.
Dislikes:
Nothing
Response from Riverbank Guest House:
Thank you for your review Ann. It was lovely to meet all of you. Derbyshire is a wonderful place to holiday and we are glad you enjoyed our garden and guest house.Our central location allows easy access to many places of interest and we hope you will visit again.
Guest Review for Riverbank Guest House, Matlock
Hilary
Mature Couple
Stayed: Jun '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A very tranquil location in the middle of town with excellent hosts."
We had a very comfortable stay at the Riverbank guest house. The atmosphere was convivial and relaxed.… Read more
"A very tranquil location in the middle of town with excellent hosts."
We had a very comfortable stay at the Riverbank guest house. The atmosphere was convivial and relaxed. Read less
Likes:
As above.
Dislikes:
None
Response from Riverbank Guest House:
Thank you for your review Hilary.We are so happy you enjoyed your stay and we will take your sugguestion into consideration.
Guest Review for Riverbank Guest House, Matlock
Martha
Alone
Stayed: Jun '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Friendly, great B&B"
I stayed at Riverbank for three nights while on a work trip to Matlock.… Read more
"Friendly, great B&B"
I stayed at Riverbank for three nights while on a work trip to Matlock. Read less
Likes:
Really friendly staff who made me feel looked after - important as I was travelling alone. Lovely room with a view of the garden and hills beyond, comfy bed, great breakfast. Incredibly good value.
Dislikes:
None
Response from Riverbank Guest House:
Thank you for reviewing us. We always welcome guests comments especially when ladies are travelling alone. It is important to us that you feel comfortable and safe.
Guest Review for Riverbank Guest House, Matlock
jacqueline
Group of Adults
Stayed: May '13
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely stay"
Ticked all the boxes from start to finish… Read more
"Lovely stay"
Ticked all the boxes from start to finish Read less
Likes:
Lovely outlook and friendly folks
Dislikes:
A bit worried that my elderly parents (76 and 89) would not manage the steep steps but all was fine they might have struggled if a longer stay
Response from Riverbank Guest House:
Thank you for your review Jacqueline. It was wonderful to meet you and your parents.We are so happy that your stay with us was enjoyed and we hope you will visit again soon.
Guest Review for Riverbank Guest House, Matlock
Andrew
Mature Couple
Stayed: May '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"recommended by a friend; who is still a friend!"
Arrived to friendly welcome and good advice on where to eat. Relaxed and comfortable surroundings… Read more
"recommended by a friend; who is still a friend!"
Arrived to friendly welcome and good advice on where to eat. Relaxed and comfortable surroundings Read less
Likes:
Beautiful garden (with resident duck)In town centre and good parking. Very easy visit, would definitly return.
Dislikes:
None
Response from Riverbank Guest House:
Thank you for our review Val and Andy. Wonderful that your visit was recommended and enjoyed !
Guest Review for Riverbank Guest House, Matlock
Michael
Mature Couple
Stayed: May '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent Guest House and the most friendly people"
Visiting for a short break.… Read more
"Excellent Guest House and the most friendly people"
Visiting for a short break. Read less
Likes:
Really comfortable room with a good view overlooking the garden. Excellent breakfast and nothing was too much trouble. We will be visiting again.
Dislikes:
None
Response from Riverbank Guest House:
Thank you for your review Michael. We are fortunate to have a lovely view onto the Matlock Park and the Derwent River and we hope you got to enjoy our garden area with river frontage.We look forward to seeing you again.
Guest Review for Riverbank Guest House, Matlock
Stuart
Mature Couple
Stayed: Apr '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Peaceful but close to centre."
A very pleasant and restful stay, would not hesitate in returning there when visiting the area.… Read more
"Peaceful but close to centre."
A very pleasant and restful stay, would not hesitate in returning there when visiting the area. Read less
Likes:
Location.
Dislikes:
None
Response from Riverbank Guest House:
Thank you for your review Stuart. We enjoyed meeting you both and hope you are able to visit again soon.
Guest Review for Riverbank Guest House, Matlock
Simon
Young Couple
Stayed: Mar '13
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
3
"The ideal bed and breakfast for a quiet, well looked after short break."
We arrived early for our room, due to light traffice, but were gladly welcomed by the guesthouse owners, we we introduced to the property and the local area, and given some hints and tips on what to d… Read more
"The ideal bed and breakfast for a quiet, well looked after short break."
We arrived early for our room, due to light traffice, but were gladly welcomed by the guesthouse owners, we we introduced to the property and the local area, and given some hints and tips on what to do. We were booked in for a breakfast slot and given a menu. The room was very well serviced each morning, with fresh tea and coffee and bins emptied etc. everyone we met, from staff to other guests were perfectly pleasant! Read less
Likes:
Free, safe looking parking. Massive array of leaflets, maps, guide books etc. in the foyer. Free access to a living area and lovely garden/seating area should you want it.
Dislikes:
No baked beans on the full English breakfast! Approach road is very potholed and worn. Sash window would not stay open, and there was no way to control the heating.
Response from Riverbank Guest House:
Thank you for your comprehensive review Simon. We are so glad that on the whole your stay was a happy experience. Our breakfast menu is flexible and varying combinations are available on request. We would definitely have supplied the baked beans for you. Thanks for the comments on the sash window and the heating, we are looking into a solution to both. We hope you will visit again.
Guest Review for Riverbank Guest House, Matlock
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