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Average Guest Rating for Riverbank Guest House, Matlock
Guest reviews for Riverbank Guest House, Matlock are provided by real guests who have actually stayed at the property.
Rooms:
4.4
Value:
4.3
Friendliness:
4.9
Cleanliness:
4.7
Facilities:
4.4
Staff service:
4.9
Location:
4.8
Breakfast:
4.7
Guest Rating:
4.7
From 99 reviews
Sort:Guest Reviews
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RICHARD
Mature Couple
Stayed: May '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
4
"Just right for us"
Lots of good walks… Read more
"Just right for us"
Lots of good walks Read less
Likes:
Quiet spot in Central position
Dislikes:
None
Response from Riverbank Guest House:
Thank you for the review Richard. There are a wealth of lovely walks in this beautiful area and we hope you will visit again soon.
Guest Review for Riverbank Guest House, Matlock
Algis
Mature Couple
Stayed: Apr '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great place to stay, very good location."
We spent two nights at beautiful Riverbank house. The room was clean,fresh, bright, comfortable and had everything we needed.… Read more
"Great place to stay, very good location."
We spent two nights at beautiful Riverbank house. The room was clean,fresh, bright, comfortable and had everything we needed. Read less
Likes:
Pretty easy walk to anywhere you want to go: Amazing places, nice restaurants and pubs.
Dislikes:
None
Response from Riverbank Guest House:
Thank you for your lovely comments Algis. We look forward to your next stay in our guest house.
Guest Review for Riverbank Guest House, Matlock
Tracy
Family with older Children
Stayed: Apr '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A peaceful break."
We stayed here for a couple of days over Easter with our 11 year old daughter.… Read more
"A peaceful break."
We stayed here for a couple of days over Easter with our 11 year old daughter. Read less
Likes:
Jennie was very friendly and made us feel most welcome. The beds were extremely comfortable. The breakfast was delicious. It was lovely to be able to wander down to the river from the back garden.
Dislikes:
None
Response from Riverbank Guest House:
Thank you for posting a review Tracy. We enjoyed meeting you and your family and we are delighted that you enjoyed your stay with us.
Guest Review for Riverbank Guest House, Matlock
Jenny
Young Couple
Stayed: Apr '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Very friendly, helpful staff - lovely weekend break"
Stayed two nights and travelled around the area, had a very enjoyable time… Read more
"Very friendly, helpful staff - lovely weekend break"
Stayed two nights and travelled around the area, had a very enjoyable time Read less
Likes:
Nice friendly staff, had a problem with our shower and they called an electrician out straight away and fixed it, unfortunately it did the same again and we were moved to a different room.
Dislikes:
No
Response from Riverbank Guest House:
Many thanks for your review. We do apologise for the problem with the shower and are so glad it did not spoil your stay with us.
Guest Review for Riverbank Guest House, Matlock
Nicole
Young Couple
Stayed: Dec '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A little dated but comfortable and excellent location"
We had a lovely one night stay and our host was the perfect amount of welcoming without being overbearing. Breakfast was excellent and the room, immaculate.… Read more
"A little dated but comfortable and excellent location"
We had a lovely one night stay and our host was the perfect amount of welcoming without being overbearing. Breakfast was excellent and the room, immaculate. Read less
Likes:
See above.
Dislikes:
The mattress could have been more comfortable (we could feel the springs)--nothing a mattress topper couldn't sort out.
Response from Riverbank Guest House:
We do apologise for the mattress and we thank you for bringing the matter to our attention. We are happy that you still enjoyed your stay in our guest house.
Guest Review for Riverbank Guest House, Matlock
Janette Elizabeth Jacqueline
Family with young Children
Stayed: Dec '13
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"fantastic place"
lovely relaxing, enjoyable good views.… Read more
"fantastic place"
lovely relaxing, enjoyable good views. Read less
Likes:
visiting chats worth house.Having lovely friendly hosts
Dislikes:
rain but cant be helped
Response from Riverbank Guest House:
Thank you for posting a review. Your comments reflect an enjoyable stay and we hope to see you again. Chatsworth House is one of many attractions in this beautiful area as are the gorgeous views.
Guest Review for Riverbank Guest House, Matlock
Kate
Young Couple
Stayed: Dec '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A lovely friendly place to stay"
We got a very friendly welcome, the room was warm and had everything we needed. The location is great too, right next to the park.… Read more
"A lovely friendly place to stay"
We got a very friendly welcome, the room was warm and had everything we needed. The location is great too, right next to the park. Read less
Likes:
We enjoyed the breakfast, there were lots of options and lovely fresh coffee.
Dislikes:
None
Response from Riverbank Guest House:
Thank you for your review Kate.It was lovely to meet you both and we are delighted that you enjoyed your stay in our guest house.
Guest Review for Riverbank Guest House, Matlock
joanne
Young Couple
Stayed: Nov '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Homely, Welcoming, Comfortable A*******"
Not a bad word to say about the Riverbank Guest House. I highly recommend this b&b and if I were to come back to Matlock, Jennie and Graham would be the first people I would ring.… Read more
"Homely, Welcoming, Comfortable A*******"
Not a bad word to say about the Riverbank Guest House. I highly recommend this b&b and if I were to come back to Matlock, Jennie and Graham would be the first people I would ring. Read less
Likes:
The Owners. They will do anything to make your stay as comfortable and enjoyable as possible. Also the homely feel - log fire in the evenings. Family-feel dining room.
Dislikes:
There was nothing we did not like about our stay at the Riverbank
Response from Riverbank Guest House:
Thank you for the lovely comments. We are very pleased that your weekend turned out so well. Come and see us again, Joanne.
Guest Review for Riverbank Guest House, Matlock
David & Janet
Mature Couple
Stayed: Nov '13
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Very professional and very friendly"
Excellent… Read more
"Very professional and very friendly"
Excellent Read less
Likes:
Good location, quiet hotel and nice breakfast
Dislikes:
None
Response from Riverbank Guest House:
Thank you for taking the time to post a review David and Janet, we appreciate your comments.
Guest Review for Riverbank Guest House, Matlock
Keith
With a colleague
Stayed: Nov '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Very comfortable"
Business trip… Read more
"Very comfortable"
Business trip Read less
Likes:
Lovely building, very homely and exceptionally friendly and welcoming staff/owners
Dislikes:
None
Response from Riverbank Guest House:
Many thanks for your review Keith, we are so glad that you enjoyed your stay.
Guest Review for Riverbank Guest House, Matlock
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