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Average Guest Rating for Emmbrook Inn, Wokingham
Guest reviews for Emmbrook Inn, Wokingham are provided by real guests who have actually stayed at the property.
Rooms:
3.9
Value:
3.9
Friendliness:
4.3
Cleanliness:
3.9
Facilities:
3.8
Staff service:
4.4
Location:
4.1
Breakfast:
4.3
Guest Rating:
4
From 10 reviews
Sort:Guest Reviews
David
Mature Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"comfortable,friendly,clean;and good food"
very good… Read more
"comfortable,friendly,clean;and good food"
very good Read less
Likes:
as stated above
Dislikes:
None
Guest Review for Emmbrook Inn, Wokingham
Denis
Mature Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A welcome stay away from home en"
Enjoyable stay in a comfortable location… Read more
"A welcome stay away from home en"
Enjoyable stay in a comfortable location Read less
Likes:
Location was perfect for our requirementYes
Dislikes:
Yes. no breakfast on morning of departure.
Breakfast area locked. No reply to knocking.
With came down at 9.15 expecting breakfast.
Response from Emmbrook Inn:
Thank you for your comments and glad that you have had a pleasant stay with us. I am sorry you did not have breakfast on your day of departure. Breakfast is served between 7.30 and 9 am and if no one was in by 9am then it would be assumed that no one else would be having breakfast and the area would be cleared away and closed ready for cleaning.
Guest Review for Emmbrook Inn, Wokingham
steve
Mature Couple
Stayed: Jun '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"very nice"
in and out no fuss very nice breakfast… Read more
"very nice"
in and out no fuss very nice breakfast Read less
Likes:
very helpful staff
Dislikes:
no all ok
Guest Review for Emmbrook Inn, Wokingham
ALAN
Alone
Stayed: Jun '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
1
Breakfast:
1
"Not a good experience!"
I travelled to Wokingham to attend a funeral. Advised hotel in advance I would arrive at 21.00 hrs. On arrival they had overbooked and had no room for me. They did book alternative accommodation for m… Read more
"Not a good experience!"
I travelled to Wokingham to attend a funeral. Advised hotel in advance I would arrive at 21.00 hrs. On arrival they had overbooked and had no room for me. They did book alternative accommodation for me and paid price difference and for taxi. Alternative hotel not close to where I need to be for funeral. Can not comment as I didn't stay but disappointed to say the least. Read less
Likes:
Didn't stay
Dislikes:
Unable to comment
Response from Emmbrook Inn:
I can only reiterate the apology to the guest as I did on the day of arrival. I am only human and sometimes mistakes are made. I did everything I could to accommodate him as close as possible but there was nothing any closer and of course made sure that the guest was not out of pocket for his nights stay. The guest was very charming and we had a long chat whilst waiting for the taxi to arrive and apart from everything I hope that he was looked after and that the funeral he attended went well
Guest Review for Emmbrook Inn, Wokingham
Andrew
Alone
Stayed: Apr '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Very comfortable, good value for money"
Overnight stay as I was attending an evening function nearby… Read more
"Very comfortable, good value for money"
Overnight stay as I was attending an evening function nearby Read less
Likes:
Very comfortable
Good value for money
Friendly staff
Good off road parking
Quiet location
Dislikes:
None
Response from Emmbrook Inn:
Our apologies for not replying sooner but glad you had a good stay and hope that we can be of assistance in the future should you be in the area.
Guest Review for Emmbrook Inn, Wokingham
Matthew
Alone
Stayed: Feb '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Good all rounder"
I've stayed at a number of locations around the Reading area and have recently been favouring places on the outskirts.

My room had all of the basics, TV, kettle with tea/coffee/biscuits, bed of rea… Read more
"Good all rounder"
I've stayed at a number of locations around the Reading area and have recently been favouring places on the outskirts.

My room had all of the basics, TV, kettle with tea/coffee/biscuits, bed of reasonable comfort, a clean bathroom with soap, shower gel etc and a nice powerful shower which is always appreciated in the morning!

Breakfast is served in the main bar and is of reasonable quantity and quality.

I would certainly use the Emmbrook Inn again. Read less
Likes:
Clean simple rooms with everything required for a comfortable nights sleep.
Dislikes:
None
Response from Emmbrook Inn:
We were grateful for the guest to advise of the fan not working and have ordered a new one and it will be fitted shortly. Also the window - we did know about this and are awaiting a fitter to do the replacement. We apologise for not and advising the guest about the broken window when checking in as we did not have another room available. We are glad he enjoyed the shower - nothing quite like it in the morning to wake you up.
Guest Review for Emmbrook Inn, Wokingham
Nigel
Mature Couple
Stayed: Sep '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Lovely accommodation, excellent service, good food."
As above.… Read more
"Lovely accommodation, excellent service, good food."
As above. Read less
Likes:
Lovely accommodation, good food and excellent service.
Dislikes:
None
Response from Emmbrook Inn:
Our apologies for not responding sooner. We are glad you have a good stay and hope that we can be of service again in the future.
Guest Review for Emmbrook Inn, Wokingham
Helen
Young Couple
Stayed: Aug '13
1
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
4
Cleanliness:
1
Facilities:
1
Staff service:
4
Location:
4
Breakfast:
4
"Easy location dated and poor quality of room"
Mould on walls. Not very good quality rooms.… Read more
"Easy location dated and poor quality of room"
Mould on walls. Not very good quality rooms. Read less
Likes:
Easy for access to where we needed to go.
Dislikes:
Poor standard of rooms especially bathrooms.
Response from Emmbrook Inn:
We apologise for not responding to this reveiw sooner. We can only apologise for the condition of the room the guests were in as we were in the process of doing the rooms up and can confirm that all rooms have now been refurbished and would hope that you might come and try us once more to see if we can improve on your last visit. The rooms are now bright and updated and we have now attained an AA 3 star accreditation. Please do try us again if in the area.
Guest Review for Emmbrook Inn, Wokingham
Dmitrii
Alone
Stayed: Jun '13
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"One week stay"
One week business visit.… Read more
"One week stay"
One week business visit. Read less
Likes:
Pretty nice B&B. Very friendly service.
Dislikes:
None
Guest Review for Emmbrook Inn, Wokingham
shan
Family with older Children
Stayed: May '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A good find."
Very comfortable rooms . Adequate facilities. Very friendly staff.… Read more
"A good find."
Very comfortable rooms . Adequate facilities. Very friendly staff. Read less
Likes:
Walking distance to the town where there was a good choice of restaurants.
Land lady very accommodating after a very busy night , she got up very early to make us a lovely breakfast. Thank you.
Dislikes:
No.
Guest Review for Emmbrook Inn, Wokingham