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Average Guest Rating for Brookside Villa B&B, Gilsland
Guest reviews for Brookside Villa B&B, Gilsland are provided by real guests who have actually stayed at the property.
Rooms:
4.7
Value:
4.7
Friendliness:
5.0
Cleanliness:
4.8
Facilities:
4.8
Staff service:
5.0
Location:
4.7
Breakfast:
4.9
Guest Rating:
4.9
From 105 reviews
Sort:Guest Reviews
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Matthew
Group of Adults
Stayed: Oct '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Very Pleasant and Warm Welcome"
Single night stay while hiking Hadrian's Wall only 1 mile from the Wall. Very clean and a very warm welcome.… Read more
"Very Pleasant and Warm Welcome"
Single night stay while hiking Hadrian's Wall only 1 mile from the Wall. Very clean and a very warm welcome. Read less
Likes:
Excellent breakfast and packed lunch.
Dislikes:
None
Response from Brookside Villa B&B:
Many thanks Matthew for taking the time to leave us feedback - so please you enjoyed you brief stay with us
Guest Review for Brookside Villa B&B, Gilsland
paul
Mature Couple
Stayed: Oct '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Beautiful area with lots of interesting sites nearby."
Half term with our seven year old grand daughter.… Read more
"Beautiful area with lots of interesting sites nearby."
Half term with our seven year old grand daughter. Read less
Likes:
Relaxed warm and friendly with good food. Tracy helped in many ways to make our stay enjoyable.
Dislikes:
None
Guest Review for Brookside Villa B&B, Gilsland
Nigel
Mature Couple
Stayed: Oct '13
3
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
3
Breakfast:
5
"Too many dictatorial notices!"
A brief visit to explore the area.… Read more
"Too many dictatorial notices!"
A brief visit to explore the area. Read less
Likes:
In the absence of the owner, Tracy was in charge, and was a gem. She made us very welcome and cooked excellent breakfasts on both days of our stay.
Dislikes:
The interior doors were noisy - we thought the people in the adjoining room were trying to get into our room. We found the notices and instructions dictatorial, e.g. "Switch it OFF" on light switches.
Response from Brookside Villa B&B:
There is only ONE request "notice" in the room - that on the light switches - provided by The Carbon Trust - with a view to saving the planet's resources. Sorry you found it "dictatorial". According to the diary, there was no-one else staying in an adjoining room, so we're at a loss to know who these other noisy people were. Anyway, sorry you won't be be back.
Guest Review for Brookside Villa B&B, Gilsland
Susan
Mature Couple
Stayed: Sep '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A notch above most B&Bs"
Very comfortable room and an excellent, hearty breakfast.… Read more
"A notch above most B&Bs"
Very comfortable room and an excellent, hearty breakfast. Read less
Likes:
Everything.
Dislikes:
Disappointed that we couldn't have an evening meal in Brookside that night, but were provided with a perfectly satisfactory alternative in the local pub.
Guest Review for Brookside Villa B&B, Gilsland
Pauilne
Family with older Children
Stayed: Aug '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"A fantastic time"
We visited the Wall and walked there for several days… Read more
"A fantastic time"
We visited the Wall and walked there for several days Read less
Likes:
The friendliness. The possibility of bringing and picking up from the Wall
Dislikes:
None.
Guest Review for Brookside Villa B&B, Gilsland
Stephen
Mature Couple
Stayed: Jul '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"An excellent find and a very comfortable and quiet night"
Enjoyed a home cooked evening meal then a walk as recommended by the owner.
The room was very good and breakfast just right before another walk.… Read more
"An excellent find and a very comfortable and quiet night"
Enjoyed a home cooked evening meal then a walk as recommended by the owner.
The room was very good and breakfast just right before another walk. Read less
Likes:
The owner was friendly and new the area very well, nothing was too much trouble
Dislikes:
None
Guest Review for Brookside Villa B&B, Gilsland
Tony
Mature Couple
Stayed: Jul '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Just perfect"
The warm welcome from Denise was just the start of the outstanding level of service throughout our stay; nothing was too much trouble. She even arranged the taxi to take us to the wedding.
Superb eve… Read more
"Just perfect"
The warm welcome from Denise was just the start of the outstanding level of service throughout our stay; nothing was too much trouble. She even arranged the taxi to take us to the wedding.
Superb evening meal and breakfasts. Read less
Likes:
Everything - we will be back with more friends.
Dislikes:
NO !!!
Guest Review for Brookside Villa B&B, Gilsland
Adam
Group of Adults
Stayed: Jun '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Outstanding accommodation that provides for every need, perfectly."
We were greeted on arrival and welcomed in. Shown to our room and requests for evening meal taken. Honesty bar was stocked with some excellent real ales as well as the usual favorites. Breakfast was e… Read more
"Outstanding accommodation that provides for every need, perfectly."
We were greeted on arrival and welcomed in. Shown to our room and requests for evening meal taken. Honesty bar was stocked with some excellent real ales as well as the usual favorites. Breakfast was extensive, well prepared and presented. Read less
Likes:
Everything!
Dislikes:
None
Guest Review for Brookside Villa B&B, Gilsland
Janet
Mature Couple
Stayed: Jun '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"For this B&B, there ought to be a higher rating than excellent"
We used Websites to locate a place to stay along Hadrian's Wall. Unfortunately, we only had one night to stay as part of a 7 week trip. Denise, the owner greeted us warmly and shared clear, detailed… Read more
"For this B&B, there ought to be a higher rating than excellent"
We used Websites to locate a place to stay along Hadrian's Wall. Unfortunately, we only had one night to stay as part of a 7 week trip. Denise, the owner greeted us warmly and shared clear, detailed and correct information about nearby sights she would recommend and reasons why. We ate dinner in her restaurant. It was delicious. She provided a wonderfully explanation of the ingredients and where she obtains them. The next day, we followed her recommendations and visited various sites. Read less
Likes:
Beautifully decorated room with shelves and drawer space. A rarity in most B&B's. Shelf space in the bathroom. Also a rarity. A spacious shower, again with shelves. Firm mattresses. Great food.
Dislikes:
Not one thing. Denise is such a great host and outstanding at helping you spend your time wisely at this amazing, nearby set of sights.
Guest Review for Brookside Villa B&B, Gilsland
Nigel
Young Couple
Stayed: May '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fantastic place to stay."
Overnight stay whilst doing the Hadrians Wall Walk. The stay was perfect, the accommodation, the hosts and the food were excellent. Thank you… Read more
"Fantastic place to stay."
Overnight stay whilst doing the Hadrians Wall Walk. The stay was perfect, the accommodation, the hosts and the food were excellent. Thank you Read less
Likes:
Everything
Dislikes:
None
Guest Review for Brookside Villa B&B, Gilsland
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