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Average Guest Rating for The Black Horse Inn, Maidstone
Guest reviews for The Black Horse Inn, Maidstone are provided by real guests who have actually stayed at the property.
Rooms:
4.5
Value:
4.4
Friendliness:
4.8
Cleanliness:
4.7
Facilities:
4.4
Staff service:
4.7
Location:
4.6
Breakfast:
4.5
Guest Rating:
4.5
From 477 reviews
Sort:Guest Reviews
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Steve
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Brilliant for stop off on way to the Continent or return."
A one night mid journey stop off near Eurotunnel.… Read more
"Brilliant for stop off on way to the Continent or return."
A one night mid journey stop off near Eurotunnel. Read less
Likes:
As ever, excellent accommodation, a friendly welcome and great food.
Dislikes:
Only the fact that the local council are digging up the access roads and making it tricky to get there,
Guest Review for The Black Horse Inn, Maidstone
Claus-Peter
Family with young Children
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Good sleep and good food!"
Quite and nice rooms, slept very well.… Read more
"Good sleep and good food!"
Quite and nice rooms, slept very well. Read less
Likes:
Nice rooms, good food, quite sleep, near ferry
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
John
Alone
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Perfect location for local wedding"
Quiet, spacious room. Attentive and accommodating staff. All very easy.… Read more
"Perfect location for local wedding"
Quiet, spacious room. Attentive and accommodating staff. All very easy. Read less
Likes:
Lack of stress!
Dislikes:
Unable to check in early.
Guest Review for The Black Horse Inn, Maidstone
Yvonne
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Loved the whole event!"
A wonderful place. We have been coming for many years and it never fails to disappoint.… Read more
"Loved the whole event!"
A wonderful place. We have been coming for many years and it never fails to disappoint. Read less
Likes:
Food!
Dislikes:
TV & wifi reception rubbish!
Guest Review for The Black Horse Inn, Maidstone
Susan
Family with older Children
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
5
"Excellent hotel with a fantastic pub but with expensive bar prices."
Very good hotel with good facilities. The Wifi did not work during our stay. The pub is excellent although the bar prices are very high.… Read more
"Excellent hotel with a fantastic pub but with expensive bar prices."
Very good hotel with good facilities. The Wifi did not work during our stay. The pub is excellent although the bar prices are very high. Read less
Likes:
Rooms
Dislikes:
Wifi did not work.
Guest Review for The Black Horse Inn, Maidstone
Graham
Mature Couple
Stayed: Aug '14
2
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
1
Facilities:
3
Staff service:
2
Location:
4
Breakfast:
4
"Great pub, poor accommodation."
Adequate.… Read more
"Great pub, poor accommodation."
Adequate. Read less
Likes:
Pub and food were good.
Dislikes:
The bed was too noisy. The room had not been hoovered properly and in the lobby were leaves and a plastic wrapper.
Guest Review for The Black Horse Inn, Maidstone
Robert
Group of Adults
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
2
"great stay in clean charming rooms"
Group of friends for local event very much enjoyed the hotel especially outdoors terraced dining in the garden.… Read more
"great stay in clean charming rooms"
Group of friends for local event very much enjoyed the hotel especially outdoors terraced dining in the garden. Read less
Likes:
Quaint rooms
Dislikes:
Dark breakfast experience.
Guest Review for The Black Horse Inn, Maidstone
Graeme
Group of Adults
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
4
Location:
5
Breakfast:
5
"A secret gem!"
This was a fantastic place to stay. The staff were very friendly, food was excellent, and it was a great location for our needs. I particularly liked the cabin-style accomodation… Read more
"A secret gem!"
This was a fantastic place to stay. The staff were very friendly, food was excellent, and it was a great location for our needs. I particularly liked the cabin-style accomodation Read less
Likes:
The rooms and the location
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
Nina
Young Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Highly recommended"
It's a pleasure to find affordable accommodation which is of such a high standard ; friendly and helpful staff, excellent food ... great location on the way to/from the Shuttle. We will most certainly… Read more
"Highly recommended"
It's a pleasure to find affordable accommodation which is of such a high standard ; friendly and helpful staff, excellent food ... great location on the way to/from the Shuttle. We will most certainly be back. Great place for families with children. Read less
Likes:
Everything !!
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
LIANA
Alone
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Didn't want to leave - Inn, Food and Ales were excellent"
Business Trip which was made a very relaxing and refresshing event because of the accomadation and food provided at this wonderful Inn.… Read more
"Didn't want to leave - Inn, Food and Ales were excellent"
Business Trip which was made a very relaxing and refresshing event because of the accomadation and food provided at this wonderful Inn. Read less
Likes:
The room was spacious, comfortable and extremely clean. Facilities provided were excellent. The bed was so comfortable I had an extra hours sleep and missed breakfast!
Dislikes:
Only the fact that it rained heavily and couldn't sit on the benches provided outside the rooms. Was impressed with the fact that there was an area to sit outside each chalet.
Guest Review for The Black Horse Inn, Maidstone
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