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Average Guest Rating for The Black Horse Inn, Maidstone
Guest reviews for The Black Horse Inn, Maidstone are provided by real guests who have actually stayed at the property.
Rooms:
4.5
Value:
4.4
Friendliness:
4.8
Cleanliness:
4.7
Facilities:
4.4
Staff service:
4.7
Location:
4.6
Breakfast:
4.5
Guest Rating:
4.5
From 492 reviews
Sort:Guest Reviews
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Julien
Alone
Stayed: Oct '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Wonderfull stay"
Coming from France, I spent 1 night during a short break I did in the Kent
The lunch was very fine and the beer perfectly poured.
The full english breakfast I ordered was pretty good.
On top on th… Read more
"Wonderfull stay"
Coming from France, I spent 1 night during a short break I did in the Kent
The lunch was very fine and the beer perfectly poured.
The full english breakfast I ordered was pretty good.
On top on that the pub is a pretty Kentish house and I really appreciate the style.
I will be back with my wife ! Read less
Likes:
Everything !
Dislikes:
No
Guest Review for The Black Horse Inn, Maidstone
Patrick
Group of Adults
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
5
"Good pub stay"
A group of us working locally stayed here rather than the dull corporate hotel our client provided.… Read more
"Good pub stay"
A group of us working locally stayed here rather than the dull corporate hotel our client provided. Read less
Likes:
Good food and drink, decent rooms. Great breakfast and friendly staff.
Dislikes:
Billing system cannot 'split' a food/drink bill between rooms - only attach individual elements of bill. Not explained to us by the waiting staff. Beware if eating as group, make sure you sign slip.
Guest Review for The Black Horse Inn, Maidstone
Jane
With a colleague
Stayed: Oct '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Third stay, wouldn't go anywhere else... food amazing!"
Business stay for 2 nights. Annual pilgrimage to Sheppey and we always stay at the Black Horse. Very comfortable rooms, always get a warm, friendly welcome. The food is something else... breakfast… Read more
"Third stay, wouldn't go anywhere else... food amazing!"
Business stay for 2 nights. Annual pilgrimage to Sheppey and we always stay at the Black Horse. Very comfortable rooms, always get a warm, friendly welcome. The food is something else... breakfast is good with local produce and dinner is fantastic. The chefs must be worth their weight in gold. Read less
Likes:
Friendly staff, good quality food,comfortable rooms, small details catered for (ironing board/iron; umbrella for the inclement weather) easy to access off the M20, plenty of parking near accomodation
Dislikes:
How hard it is to choose from the menu - we could have eated it all!
Guest Review for The Black Horse Inn, Maidstone
Robert
Young Couple
Stayed: Oct '14
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
5
"Lovely place, beautiful restaurant but........."
We have stayed here before and very much enjoyet it, unfortunately on this occasion we were greeted with a very cold room on arrival and then followed by a freezing cold shower. During the night there… Read more
"Lovely place, beautiful restaurant but........."
We have stayed here before and very much enjoyet it, unfortunately on this occasion we were greeted with a very cold room on arrival and then followed by a freezing cold shower. During the night there was also a power cut which I understand can't be helped but the a few minutes afterwards the fire alarm sounded whic very nearly gave me a heart attack. It's was a bell type and positioned about 4 feet from my head. It's a shame that this stay was so problematic as we have always loved this place. Read less
Likes:
Food is amazing. Room was clean and nicely decorated.
Dislikes:
Cold shower. Cold room. Fire alarm going off when not necessary.
Guest Review for The Black Horse Inn, Maidstone
richard
Mature Couple
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
3
"country pub at it's best!"
this is exactly what I was looking for, staying in an old country pub,good beer, good food, nice surroundings and a bed!… Read more
"country pub at it's best!"
this is exactly what I was looking for, staying in an old country pub,good beer, good food, nice surroundings and a bed! Read less
Likes:
the whole atmosphere of the pub.
Dislikes:
the fact that we could only stay one night and couldn't enjoy a walk or the surroundings.
Guest Review for The Black Horse Inn, Maidstone
jane
Alone
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"beautiful setting"
Lovely room, complete with tea, coffee etc, hair dryer and a bonus for me...an ironing board… Read more
"beautiful setting"
Lovely room, complete with tea, coffee etc, hair dryer and a bonus for me...an ironing board Read less
Likes:
Very comfortable bed, warm room
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
Evert
Mature Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"good"
x… Read more
"good"
x Read less
Likes:
x
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
Audrey
Group of Adults
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Our stay was enjoyable and relaxixng"
We arrived prior to our room being ready but we were able to get a taxi to the venue we were due be at for the afternoon - the gentleman in Reception was very helpful… Read more
"Our stay was enjoyable and relaxixng"
We arrived prior to our room being ready but we were able to get a taxi to the venue we were due be at for the afternoon - the gentleman in Reception was very helpful Read less
Likes:
We had our evening meal at the Black Horse which was excellent as always
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
Jessica
Group of Adults
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Overnight stay for wedding"
A friend and I shared a twin room as our friends were getting married at the Pilgrim Suite.… Read more
"Overnight stay for wedding"
A friend and I shared a twin room as our friends were getting married at the Pilgrim Suite. Read less
Likes:
The room was exceptionally spacious, comfortable and clean. All the little items that make an overnight stay easy were there- even an umbrella to borrow to get to the main inn without a soaking!
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
kevin
Mature Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Excellent place to stay"
First class accommodation and food with friendly helpful staff… Read more
"Excellent place to stay"
First class accommodation and food with friendly helpful staff Read less
Likes:
everything
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
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