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Average Guest Rating for The Black Horse Inn, Maidstone
Guest reviews for The Black Horse Inn, Maidstone are provided by real guests who have actually stayed at the property.
Rooms:
4.5
Value:
4.4
Friendliness:
4.8
Cleanliness:
4.7
Facilities:
4.4
Staff service:
4.7
Location:
4.6
Breakfast:
4.5
Guest Rating:
4.5
From 477 reviews
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Sandra
Group of Adults
Stayed: May '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Definately a place to stay"
1 nights stay to vist Leed castle. Everything made so easy from checking in to checking out. Staff are fantastic, very friendly and helpful.… Read more
"Definately a place to stay"
1 nights stay to vist Leed castle. Everything made so easy from checking in to checking out. Staff are fantastic, very friendly and helpful. Read less
Likes:
Food was superb and excellent value for money
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
Juliet
Mature Couple
Stayed: May '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"The staff were so friendly, helpful and always smiling - a wonderful weekend"
We were looking for somewhere to stay for the Central Council of Bellringers meeting weekend, and this came up as a very definite improvement on the recommended Marriott Hotel; I liked the look and wa… Read more
"The staff were so friendly, helpful and always smiling - a wonderful weekend"
We were looking for somewhere to stay for the Central Council of Bellringers meeting weekend, and this came up as a very definite improvement on the recommended Marriott Hotel; I liked the look and was very pleased there was an available room. We had no idea how lovely and extensive the Black Horse is but found the whole brilliant. Read less
Likes:
The staff were so friendly, helpful and always smiling. Lovely food - the fishcakes in particular were fantastic. The accommodation is great. We were in Crocus, so outlooked on to heavenly woodland
Dislikes:
No
Guest Review for The Black Horse Inn, Maidstone
Alan
With a colleague
Stayed: May '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"My family live in Bearsted so perfect location"
Good accommodation nice meal, friendly staff… Read more
"My family live in Bearsted so perfect location"
Good accommodation nice meal, friendly staff Read less
Likes:
Easy access to Bearsted
Dislikes:
Improve the Shower head would be nice
Guest Review for The Black Horse Inn, Maidstone
BARRY
Mature Couple
Stayed: May '14
2
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
5
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
2
"did not expect a holiday 'village'."
Walking holiday… Read more
"did not expect a holiday 'village'."
Walking holiday Read less
Likes:
Location
Dislikes:
Was suprised to need to trek to outside chalets for accommodation.
The TV did not work.
Breakfast was mediocre quality. Awful sliced bread and limited selection Yohurt left in Tesco tub on table.
Guest Review for The Black Horse Inn, Maidstone
carrie
Young Couple
Stayed: May '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Why have I not been here before?!"
The pub was lovely, inviting, well laid out and chilled out. The staff were friendly and very helpful. What a lovely place to stay while the sun if shining. Would encourage anyone that needs a relaxin… Read more
"Why have I not been here before?!"
The pub was lovely, inviting, well laid out and chilled out. The staff were friendly and very helpful. What a lovely place to stay while the sun if shining. Would encourage anyone that needs a relaxing break should visit this venue. Read less
Likes:
everything!
Dislikes:
No
Guest Review for The Black Horse Inn, Maidstone
John
Alone
Stayed: May '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Good location, nice and quiet, highly recommended"
.… Read more
"Good location, nice and quiet, highly recommended"
. Read less
Likes:
.
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
Steve
With a colleague
Stayed: May '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent overnight stay in a friendly pub with good food."
Overnight business stay.… Read more
"Excellent overnight stay in a friendly pub with good food."
Overnight business stay. Read less
Likes:
Friendly, good food, good location.
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
Lynn
Mature Couple
Stayed: Apr '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
"First time stay, will not be the last."
Overnight to catch early Tunnel crossing.… Read more
"First time stay, will not be the last."
Overnight to catch early Tunnel crossing. Read less
Likes:
Basically everything, especially the food, and ambience.
Dislikes:
We did not realise we need not have booked breakfast, our mistake probably as we did not check the times, but the Website was pushing "Breakfast included" in the rate!
Guest Review for The Black Horse Inn, Maidstone
Mike
Mature Couple
Stayed: Apr '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Easter break 2014"
Used the Black Horse Inn as a centre for visiting friends and relatives… Read more
"Easter break 2014"
Used the Black Horse Inn as a centre for visiting friends and relatives Read less
Likes:
Convenient for countryside - walking the dogs and for travelling into London from Maidstone.
Quiet location; undisturbed sleep despite very busy Saturday night.
All staff very friendly
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
Katherine
Family with young Children
Stayed: Apr '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent"
we arrived, fed up and tired after a dreadful car journey and found the Black Horse a wonderful place to stay.… Read more
"Excellent"
we arrived, fed up and tired after a dreadful car journey and found the Black Horse a wonderful place to stay. Read less
Likes:
The ease of dealing with the staff when we arrived and were tired and stressed. The pub was very busy and the staff were courteous and efficient. The cleanliness and great full English breakfast.
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
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