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Average Guest Rating for The Black Horse Inn, Maidstone
Guest reviews for The Black Horse Inn, Maidstone are provided by real guests who have actually stayed at the property.
Rooms:
4.5
Value:
4.4
Friendliness:
4.8
Cleanliness:
4.7
Facilities:
4.4
Staff service:
4.7
Location:
4.6
Breakfast:
4.5
Guest Rating:
4.5
From 483 reviews
Sort:Guest Reviews
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Susan
Family with older Children
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
5
"Excellent hotel with a fantastic pub but with expensive bar prices."
Very good hotel with good facilities. The Wifi did not work during our stay. The pub is excellent although the bar prices are very high.… Read more
"Excellent hotel with a fantastic pub but with expensive bar prices."
Very good hotel with good facilities. The Wifi did not work during our stay. The pub is excellent although the bar prices are very high. Read less
Likes:
Rooms
Dislikes:
Wifi did not work.
Guest Review for The Black Horse Inn, Maidstone
Graham
Mature Couple
Stayed: Aug '14
2
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
1
Facilities:
3
Staff service:
2
Location:
4
Breakfast:
4
"Great pub, poor accommodation."
Adequate.… Read more
"Great pub, poor accommodation."
Adequate. Read less
Likes:
Pub and food were good.
Dislikes:
The bed was too noisy. The room had not been hoovered properly and in the lobby were leaves and a plastic wrapper.
Guest Review for The Black Horse Inn, Maidstone
Robert
Group of Adults
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
2
"great stay in clean charming rooms"
Group of friends for local event very much enjoyed the hotel especially outdoors terraced dining in the garden.… Read more
"great stay in clean charming rooms"
Group of friends for local event very much enjoyed the hotel especially outdoors terraced dining in the garden. Read less
Likes:
Quaint rooms
Dislikes:
Dark breakfast experience.
Guest Review for The Black Horse Inn, Maidstone
Graeme
Group of Adults
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
4
Location:
5
Breakfast:
5
"A secret gem!"
This was a fantastic place to stay. The staff were very friendly, food was excellent, and it was a great location for our needs. I particularly liked the cabin-style accomodation… Read more
"A secret gem!"
This was a fantastic place to stay. The staff were very friendly, food was excellent, and it was a great location for our needs. I particularly liked the cabin-style accomodation Read less
Likes:
The rooms and the location
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
Nina
Young Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Highly recommended"
It's a pleasure to find affordable accommodation which is of such a high standard ; friendly and helpful staff, excellent food ... great location on the way to/from the Shuttle. We will most certainly… Read more
"Highly recommended"
It's a pleasure to find affordable accommodation which is of such a high standard ; friendly and helpful staff, excellent food ... great location on the way to/from the Shuttle. We will most certainly be back. Great place for families with children. Read less
Likes:
Everything !!
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
LIANA
Alone
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Didn't want to leave - Inn, Food and Ales were excellent"
Business Trip which was made a very relaxing and refresshing event because of the accomadation and food provided at this wonderful Inn.… Read more
"Didn't want to leave - Inn, Food and Ales were excellent"
Business Trip which was made a very relaxing and refresshing event because of the accomadation and food provided at this wonderful Inn. Read less
Likes:
The room was spacious, comfortable and extremely clean. Facilities provided were excellent. The bed was so comfortable I had an extra hours sleep and missed breakfast!
Dislikes:
Only the fact that it rained heavily and couldn't sit on the benches provided outside the rooms. Was impressed with the fact that there was an area to sit outside each chalet.
Guest Review for The Black Horse Inn, Maidstone
Jon
Alone
Stayed: Jul '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
2
Facilities:
1
Staff service:
2
Location:
3
Breakfast:
4
"Will never return."
Average bar service. Room badly designed, cheap fittings poor light stupid 12 inch tv… Read more
"Will never return."
Average bar service. Room badly designed, cheap fittings poor light stupid 12 inch tv Read less
Likes:
breakfast
Dislikes:
as above
Guest Review for The Black Horse Inn, Maidstone
jette
Mature Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"We would come again!"
We stayed one night to meet family, we were really please with the room, our evening meal was excellent and good value and the breakfast was more than we have normally experienced.… Read more
"We would come again!"
We stayed one night to meet family, we were really please with the room, our evening meal was excellent and good value and the breakfast was more than we have normally experienced. Read less
Likes:
As the weather was really nice we particularly liked the outdoor seating facilities, nice and cosy and comfortable
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
Elaine
Mature Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Highly Recommended!"
We travelled from Devon to see the BSB at Brands Hatch. The Black Horse Inn was an ideal location, close enough to the track, whilst far enough away to be in beautiful countryside. The Black Horse emb… Read more
"Highly Recommended!"
We travelled from Devon to see the BSB at Brands Hatch. The Black Horse Inn was an ideal location, close enough to the track, whilst far enough away to be in beautiful countryside. The Black Horse embraces it's surroundings and history. The staff are a really good example of teamwork! With a supportive and pleasant approach to all guests. The rooms and grounds were spotless - and the food was really superb!We worked our way through the menu over 6 days - couldn't say which was my favourite dish. Read less
Likes:
Everything!
Dislikes:
Nothing! We will be back!
Guest Review for The Black Horse Inn, Maidstone
Bjoern
Family with young Children
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Nice welcome as always. Friendly staff. Great food."
Our forth visit to the Black Horse over the years. We always stop there on our way from the continent. Peaceful and tranquil.… Read more
"Nice welcome as always. Friendly staff. Great food."
Our forth visit to the Black Horse over the years. We always stop there on our way from the continent. Peaceful and tranquil. Read less
Likes:
Great food, peaceful setting, friendly and relaxed staff
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
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