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Average Guest Rating for The Black Horse Inn, Maidstone
Guest reviews for The Black Horse Inn, Maidstone are provided by real guests who have actually stayed at the property.
Rooms:
4.5
Value:
4.4
Friendliness:
4.8
Cleanliness:
4.7
Facilities:
4.4
Staff service:
4.7
Location:
4.6
Breakfast:
4.5
Guest Rating:
4.5
From 490 reviews
Sort:Guest Reviews
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Jane
With a colleague
Stayed: Oct '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Third stay, wouldn't go anywhere else... food amazing!"
Business stay for 2 nights. Annual pilgrimage to Sheppey and we always stay at the Black Horse. Very comfortable rooms, always get a warm, friendly welcome. The food is something else... breakfast… Read more
"Third stay, wouldn't go anywhere else... food amazing!"
Business stay for 2 nights. Annual pilgrimage to Sheppey and we always stay at the Black Horse. Very comfortable rooms, always get a warm, friendly welcome. The food is something else... breakfast is good with local produce and dinner is fantastic. The chefs must be worth their weight in gold. Read less
Likes:
Friendly staff, good quality food,comfortable rooms, small details catered for (ironing board/iron; umbrella for the inclement weather) easy to access off the M20, plenty of parking near accomodation
Dislikes:
How hard it is to choose from the menu - we could have eated it all!
Guest Review for The Black Horse Inn, Maidstone
richard
Mature Couple
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
3
"country pub at it's best!"
this is exactly what I was looking for, staying in an old country pub,good beer, good food, nice surroundings and a bed!… Read more
"country pub at it's best!"
this is exactly what I was looking for, staying in an old country pub,good beer, good food, nice surroundings and a bed! Read less
Likes:
the whole atmosphere of the pub.
Dislikes:
the fact that we could only stay one night and couldn't enjoy a walk or the surroundings.
Guest Review for The Black Horse Inn, Maidstone
jane
Alone
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"beautiful setting"
Lovely room, complete with tea, coffee etc, hair dryer and a bonus for me...an ironing board… Read more
"beautiful setting"
Lovely room, complete with tea, coffee etc, hair dryer and a bonus for me...an ironing board Read less
Likes:
Very comfortable bed, warm room
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
Evert
Mature Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"good"
x… Read more
"good"
x Read less
Likes:
x
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
Audrey
Group of Adults
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Our stay was enjoyable and relaxixng"
We arrived prior to our room being ready but we were able to get a taxi to the venue we were due be at for the afternoon - the gentleman in Reception was very helpful… Read more
"Our stay was enjoyable and relaxixng"
We arrived prior to our room being ready but we were able to get a taxi to the venue we were due be at for the afternoon - the gentleman in Reception was very helpful Read less
Likes:
We had our evening meal at the Black Horse which was excellent as always
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
Jessica
Group of Adults
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Overnight stay for wedding"
A friend and I shared a twin room as our friends were getting married at the Pilgrim Suite.… Read more
"Overnight stay for wedding"
A friend and I shared a twin room as our friends were getting married at the Pilgrim Suite. Read less
Likes:
The room was exceptionally spacious, comfortable and clean. All the little items that make an overnight stay easy were there- even an umbrella to borrow to get to the main inn without a soaking!
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
kevin
Mature Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Excellent place to stay"
First class accommodation and food with friendly helpful staff… Read more
"Excellent place to stay"
First class accommodation and food with friendly helpful staff Read less
Likes:
everything
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
Steve
Alone
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent overnight stay"
Overnight stay on a business trip.… Read more
"Excellent overnight stay"
Overnight stay on a business trip. Read less
Likes:
Good, quiet room.
Good location.
Excellent pub food.
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
Alan
Family with young Children
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Excellent Choice"
It was very comforting and had everything we needed.… Read more
"Excellent Choice"
It was very comforting and had everything we needed. Read less
Likes:
The staff were very friendly and the pub and food were excellent.
Dislikes:
Television was difficult to work and the remote control batteries had to be changed.
Guest Review for The Black Horse Inn, Maidstone
Roger
With a colleague
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"I love 'pub hotels' and this is one of the best"
One overnight stay on business.… Read more
"I love 'pub hotels' and this is one of the best"
One overnight stay on business. Read less
Likes:
The room, food and general ambiance was excellent. The staff have worked very hard to create this and it shows.
Dislikes:
No
Guest Review for The Black Horse Inn, Maidstone
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