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Average Guest Rating for Horizon Hotel, Ayr
Guest reviews for Horizon Hotel, Ayr are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.5
Friendliness:
4.8
Cleanliness:
4.5
Facilities:
4.3
Staff service:
4.7
Location:
4.7
Breakfast:
4.7
Guest Rating:
4.6
From 251 reviews
Sort:Guest Reviews
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JOHN
Mature Couple
Stayed: Mar '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"No complaints at all"
Last minute break… Read more
"No complaints at all"
Last minute break Read less
Likes:
Clean,good location friendly staff and enjoyable food
Dislikes:
Stairs and decor to the attic room
Guest Review for Horizon Hotel, Ayr
alex
Mature Couple
Stayed: Mar '13
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"A very pleasant short break in a good location."
Most enjoyable overall… Read more
"A very pleasant short break in a good location."
Most enjoyable overall Read less
Likes:
Food, service, comfortable beds, good heating
Dislikes:
The only complaint that we had was that the ensuite bathroom was very small and difficult to use
Guest Review for Horizon Hotel, Ayr
Helen
Mature Couple
Stayed: Mar '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent dog friendly hotel"
We recently stayed with our two dogs and could not have been made more welcome. Such a treat to have the dogs accompany us to relax in the lovely, comfortable lounge, and enjoy our meals and drinks wi… Read more
"Excellent dog friendly hotel"
We recently stayed with our two dogs and could not have been made more welcome. Such a treat to have the dogs accompany us to relax in the lovely, comfortable lounge, and enjoy our meals and drinks with them beside us. There's a nice ambience in the hotel and public areas are really nice. Food was excellent with a good choice of menu, both for lunch and dinner. Everything was cooked to perfection and beautifully presented. Compliments to the chef(s). Read less
Likes:
Absolutely everything. The staff were accommodating and friendly; the room was very comfortable with everything you could possibly need; food excellent; drinks reasonably priced.
Dislikes:
None
Guest Review for Horizon Hotel, Ayr
Peter
Mature Couple
Stayed: Mar '13
5
Would recommend to others.
Rooms:
2
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Service with a smile"
excellent… Read more
"Service with a smile"
excellent Read less
Likes:
service was excellent
Dislikes:
room could was a bit dated
Guest Review for Horizon Hotel, Ayr
Barry
Young Couple
Stayed: Mar '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great friendly staff, with nice comfy rooms & excellent food all for a great price."
We had a relaxing overnight stay on Saturday 16/03/13 with excellent food in the restaurant served by friendly outgoing staff.… Read more
"Great friendly staff, with nice comfy rooms & excellent food all for a great price."
We had a relaxing overnight stay on Saturday 16/03/13 with excellent food in the restaurant served by friendly outgoing staff. Read less
Likes:
The great location of the hotel was a big selling point for us and it also came highly reccommended. The rooms were up to date & in great condition
Dislikes:
None
Guest Review for Horizon Hotel, Ayr
julie
Mature Couple
Stayed: Mar '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Superb location and very relaxing!!"
Great service,friendly staff,great food and very relaxing!… Read more
"Superb location and very relaxing!!"
Great service,friendly staff,great food and very relaxing! Read less
Likes:
We liked most things,we also had our dog and it was her first overnight in a hotel and couldn't of asked for anymore or better service. Very accommodating towards the dog which was great!
Dislikes:
None
Guest Review for Horizon Hotel, Ayr
Peter
Mature Couple
Stayed: Feb '13
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Good hotel in quiet location."
Friendly service, comfortable room and a good breakfast.… Read more
"Good hotel in quiet location."
Friendly service, comfortable room and a good breakfast. Read less
Likes:
Location (seaside) and the big room.
Dislikes:
None
Guest Review for Horizon Hotel, Ayr
john
Mature Couple
Stayed: Feb '13
5
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"excellent hotel stay"
we stayed for two nights dbb with our dog. the hotel was shown as pet friendly and it certainly was.the hotel and staff fully welcomed our pet in all areas at all times.… Read more
"excellent hotel stay"
we stayed for two nights dbb with our dog. the hotel was shown as pet friendly and it certainly was.the hotel and staff fully welcomed our pet in all areas at all times. Read less
Likes:
the service attitude of all the staff was excellent.as a pet friendly hotel i would reccomend this hotel to all pet lovers.
Dislikes:
None
Guest Review for Horizon Hotel, Ayr
Walter
Mature Couple
Stayed: Feb '13
5
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"We enjoyed ourselves"
A very pleasant stay.… Read more
"We enjoyed ourselves"
A very pleasant stay. Read less
Likes:
The reception we got and the service.
Dislikes:
None
Guest Review for Horizon Hotel, Ayr
Douglas
Mature Couple
Stayed: Feb '13
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Relaxing winter break in welcoming hotel"
Booked online at very short notice, and soon after the manager thoughtfully emailed us that only attic rooms were available, in case they weren't suitable. However, the attic room we got was fine with… Read more
"Relaxing winter break in welcoming hotel"
Booked online at very short notice, and soon after the manager thoughtfully emailed us that only attic rooms were available, in case they weren't suitable. However, the attic room we got was fine with a decent view too. So we had a relaxing few days in chilly February, but the hotel was cosy and welcoming with its usual high standard and good range of food. Read less
Likes:
Genuinely welcoming and helpful staff (none of the patronizing "have a nice day" stuff); good standard of accommodation; very good food. Our dog was made very welcome too.
Dislikes:
Nothing significant
Guest Review for Horizon Hotel, Ayr
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