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Average Guest Rating for Horizon Hotel, Ayr
Guest reviews for Horizon Hotel, Ayr are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.5
Friendliness:
4.8
Cleanliness:
4.5
Facilities:
4.3
Staff service:
4.7
Location:
4.7
Breakfast:
4.7
Guest Rating:
4.6
From 255 reviews
Sort:Guest Reviews
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Robert
Mature Couple
Stayed: Apr '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"An excellent stay - one of the best meals that we have had in a hotel for a long time."
Very enjoyable - we were very well looked after.… Read more
"An excellent stay - one of the best meals that we have had in a hotel for a long time."
Very enjoyable - we were very well looked after. Read less
Likes:
Food was excellent, staff were very well trained and friendly, free wi-fi in room and a very good rate.
Dislikes:
Room - a little small and the route to the room was not easy; although we managed and it was a small price to pay!
Guest Review for Horizon Hotel, Ayr
KATHLEEN
With a colleague
Stayed: Apr '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"very good"
hotel was lovely staff friendly nothing was to much trouble food was very good hotel not too far from town… Read more
"very good"
hotel was lovely staff friendly nothing was to much trouble food was very good hotel not too far from town Read less
Likes:
the way the staff very welcoming
Dislikes:
could have done with more water coming out of shower
Guest Review for Horizon Hotel, Ayr
lynn
Group of Adults
Stayed: Apr '13
4
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
4
"Nice freindly staff"
weekend break with a friend… Read more
"Nice freindly staff"
weekend break with a friend Read less
Likes:
close to town centre
Dislikes:
Beds in room 7 were extremly hard.
Guest Review for Horizon Hotel, Ayr
Gerard
Mature Couple
Stayed: Apr '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Too short"
Short and sweet… Read more
"Too short"
Short and sweet Read less
Likes:
Location
Dislikes:
None
Guest Review for Horizon Hotel, Ayr
JOHN
Mature Couple
Stayed: Mar '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"No complaints at all"
Last minute break… Read more
"No complaints at all"
Last minute break Read less
Likes:
Clean,good location friendly staff and enjoyable food
Dislikes:
Stairs and decor to the attic room
Guest Review for Horizon Hotel, Ayr
alex
Mature Couple
Stayed: Mar '13
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"A very pleasant short break in a good location."
Most enjoyable overall… Read more
"A very pleasant short break in a good location."
Most enjoyable overall Read less
Likes:
Food, service, comfortable beds, good heating
Dislikes:
The only complaint that we had was that the ensuite bathroom was very small and difficult to use
Guest Review for Horizon Hotel, Ayr
Helen
Mature Couple
Stayed: Mar '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent dog friendly hotel"
We recently stayed with our two dogs and could not have been made more welcome. Such a treat to have the dogs accompany us to relax in the lovely, comfortable lounge, and enjoy our meals and drinks wi… Read more
"Excellent dog friendly hotel"
We recently stayed with our two dogs and could not have been made more welcome. Such a treat to have the dogs accompany us to relax in the lovely, comfortable lounge, and enjoy our meals and drinks with them beside us. There's a nice ambience in the hotel and public areas are really nice. Food was excellent with a good choice of menu, both for lunch and dinner. Everything was cooked to perfection and beautifully presented. Compliments to the chef(s). Read less
Likes:
Absolutely everything. The staff were accommodating and friendly; the room was very comfortable with everything you could possibly need; food excellent; drinks reasonably priced.
Dislikes:
None
Guest Review for Horizon Hotel, Ayr
Peter
Mature Couple
Stayed: Mar '13
5
Would recommend to others.
Rooms:
2
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Service with a smile"
excellent… Read more
"Service with a smile"
excellent Read less
Likes:
service was excellent
Dislikes:
room could was a bit dated
Guest Review for Horizon Hotel, Ayr
Barry
Young Couple
Stayed: Mar '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great friendly staff, with nice comfy rooms & excellent food all for a great price."
We had a relaxing overnight stay on Saturday 16/03/13 with excellent food in the restaurant served by friendly outgoing staff.… Read more
"Great friendly staff, with nice comfy rooms & excellent food all for a great price."
We had a relaxing overnight stay on Saturday 16/03/13 with excellent food in the restaurant served by friendly outgoing staff. Read less
Likes:
The great location of the hotel was a big selling point for us and it also came highly reccommended. The rooms were up to date & in great condition
Dislikes:
None
Guest Review for Horizon Hotel, Ayr
julie
Mature Couple
Stayed: Mar '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Superb location and very relaxing!!"
Great service,friendly staff,great food and very relaxing!… Read more
"Superb location and very relaxing!!"
Great service,friendly staff,great food and very relaxing! Read less
Likes:
We liked most things,we also had our dog and it was her first overnight in a hotel and couldn't of asked for anymore or better service. Very accommodating towards the dog which was great!
Dislikes:
None
Guest Review for Horizon Hotel, Ayr
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