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Average Guest Rating for Horizon Hotel, Ayr
Guest reviews for Horizon Hotel, Ayr are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.5
Friendliness:
4.8
Cleanliness:
4.5
Facilities:
4.3
Staff service:
4.7
Location:
4.7
Breakfast:
4.7
Guest Rating:
4.6
From 258 reviews
Sort:Guest Reviews
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Kathleen
Alone
Stayed: Sep '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
"Lovely Autumn break!"
Stayed for a couple of nights just to do a bit of sightseeing in the area.… Read more
"Lovely Autumn break!"
Stayed for a couple of nights just to do a bit of sightseeing in the area. Read less
Likes:
Welcoming staff, comfortable room and bathroom. Able to control heating in both . Room was beside lift and staircase but was surprisingly quiet.
Dislikes:
None
Guest Review for Horizon Hotel, Ayr
Catherine
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Very good"
Short overnight stay… Read more
"Very good"
Short overnight stay Read less
Likes:
Everything
Dislikes:
No
Guest Review for Horizon Hotel, Ayr
james
Group of Adults
Stayed: Aug '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"first class all round ."
short stay but very enjoyable… Read more
"first class all round ."
short stay but very enjoyable Read less
Likes:
good staff , very helpful , good meals .
Dislikes:
yes , it rained on Friday .
Guest Review for Horizon Hotel, Ayr
Ruby
Family with older Children
Stayed: Jul '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Great location"
A good relaxing stay for us while the kids had the freedom to enjoy themselves… Read more
"Great location"
A good relaxing stay for us while the kids had the freedom to enjoy themselves Read less
Likes:
Locality of hotel & the good was excellent
Dislikes:
Was not impressed with shower curtain in room 32
Response from Horizon Hotel:
Thank you for your review, we will look into your comment about the shower curtain and make improvements.
Guest Review for Horizon Hotel, Ayr
Elizabeth
Group of Adults
Stayed: Jun '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
5
"Good value hotel !"
I had an overnight stay with my two sisters in a triple room on the second floor. The room was a little on the small side but adequate. The toilet and shower room had no window which I dislike and had… Read more
"Good value hotel !"
I had an overnight stay with my two sisters in a triple room on the second floor. The room was a little on the small side but adequate. The toilet and shower room had no window which I dislike and had a strange chemical smell which was not pleasant. It was however clean but is in need of refurbishment.
Plenty of tea,coffee etc and a kettle are provided. Read less
Likes:
The staff are very helpful and friendly.
The breakfast was first class - fresh fruit salad and full breakfast were amazing .
Dislikes:
None
Guest Review for Horizon Hotel, Ayr
Billy
Young Couple
Stayed: May '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Everywhere was spotless and view from room out to sea was fantastic"
Stayed 2 nights after our marriage in Gretna earlier in the week, the perfect end to a lovely week many thanks… Read more
"Everywhere was spotless and view from room out to sea was fantastic"
Stayed 2 nights after our marriage in Gretna earlier in the week, the perfect end to a lovely week many thanks Read less
Likes:
Nice relaxing hotel and location excellent
Dislikes:
No
Guest Review for Horizon Hotel, Ayr
Janice
Mature Couple
Stayed: Apr '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Amazing Position"
We stayed overnight and felt welcome. The facilities were ideal.… Read more
"Amazing Position"
We stayed overnight and felt welcome. The facilities were ideal. Read less
Likes:
I enjoyed being so close to the beach, yet within easy reach of everything else.
Dislikes:
Our stay was too short!
Guest Review for Horizon Hotel, Ayr
Mary
Mature Couple
Stayed: Apr '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Will definitely come back"
Had a great stay at this hotel very clean the food was amazing.… Read more
"Will definitely come back"
Had a great stay at this hotel very clean the food was amazing. Read less
Likes:
The staff at this hotel were very friendly and the guy that check us in took us to our room offered to take our bags what a lovely touch.
Dislikes:
None
Guest Review for Horizon Hotel, Ayr
craig
Family with young Children
Stayed: Apr '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"booking in again soon"
2 adults and 2 children room was a great size and wee did't feel cramped wee only stayed one night that wasn't enough the kids are asking to go back soon.as wee visit family in ayr wee are allready pl… Read more
"booking in again soon"
2 adults and 2 children room was a great size and wee did't feel cramped wee only stayed one night that wasn't enough the kids are asking to go back soon.as wee visit family in ayr wee are allready planning our next stay there.the staff are really friendly and helpfull Read less
Likes:
The quietness of the room and location was perfect for our stay
Dislikes:
None
Guest Review for Horizon Hotel, Ayr
Catherine
Mature Couple
Stayed: Apr '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great stay at the horizon."
Staff were very friendly,food was beautiful rooms were lovely overall was a great place to stay.… Read more
"Great stay at the horizon."
Staff were very friendly,food was beautiful rooms were lovely overall was a great place to stay. Read less
Likes:
Everything food was amazing.
Dislikes:
Only one thing was the shower in our room wasn't very good.
Guest Review for Horizon Hotel, Ayr
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