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Average Guest Rating for Horizon Hotel, Ayr
Guest reviews for Horizon Hotel, Ayr are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.5
Friendliness:
4.8
Cleanliness:
4.5
Facilities:
4.3
Staff service:
4.7
Location:
4.7
Breakfast:
4.7
Guest Rating:
4.6
From 264 reviews
Sort:Guest Reviews
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Margaret
Group of Adults
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Ideal central point for visiting family members in Scotland."
We - my daughter and myself - were attending a family celebration at the hotel but also visiting family on the Isle of Cumbrae and bereaved family members in Edinburgh so pretty central for all.… Read more
"Ideal central point for visiting family members in Scotland."
We - my daughter and myself - were attending a family celebration at the hotel but also visiting family on the Isle of Cumbrae and bereaved family members in Edinburgh so pretty central for all. Read less
Likes:
The hotel staff we met were lovely. The meals were first class and even my daughter said 'very well presented'. Opposite the beach and they accept dogs which although we didn't take ours is great news
Dislikes:
Not a real problem but the beds could have done with attention as my daughters was noisy. We'd have preferred a bit softer but each to there own others may have chosen them firmer. We slept...
Guest Review for Horizon Hotel, Ayr
Paul
Family with young Children
Stayed: Oct '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Clean, relaxing, comfortable and quality location."
Friendly staff on arrival, room 10 was a family room of great size more than enough for 2 adults and 2 children, we even had our own patio door leading straight out to a seated area with the beach jus… Read more
"Clean, relaxing, comfortable and quality location."
Friendly staff on arrival, room 10 was a family room of great size more than enough for 2 adults and 2 children, we even had our own patio door leading straight out to a seated area with the beach just a short walk. Every need catered for and breakfast was lovely. Read less
Likes:
Perfect location for exploring ayr. The local swimming pool is a stones throw to the right and pirate Petes soft play and park is a stones throw to the left. With the town centre a few mins walk away.
Dislikes:
None
Guest Review for Horizon Hotel, Ayr
Kate
Mature Couple
Stayed: Oct '14
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Nice hotel"
stayed in room nine, room spotless but compact, would have liked a shower that worked- it cut out on me about 15 times in ten minutes one minute cold then very hot then cut out. Breakfast was nice.… Read more
"Nice hotel"
stayed in room nine, room spotless but compact, would have liked a shower that worked- it cut out on me about 15 times in ten minutes one minute cold then very hot then cut out. Breakfast was nice. Read less
Likes:
Location
Dislikes:
Not being able to have a shower, we had mentioned the night before it wasnt working and were told it would if we did xyz. we did that next morning and it still did not work!
Guest Review for Horizon Hotel, Ayr
Alwin
Alone
Stayed: Oct '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"excellent"
bussiness trip. good location and excellent value… Read more
"excellent"
bussiness trip. good location and excellent value Read less
Likes:
room and breakfast
Dislikes:
None
Response from Horizon Hotel:
Thank you very much for your nice review of the Hotel. We are glad that you enjoyed your stay with us.
Guest Review for Horizon Hotel, Ayr
Philip
Mature Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"relaxation"
We had a nice time at the Horizon hotel . The food was good and they served fantastic cocktails . The hotel has a quite relaxed feel to it . loved that the rooms were given lots fresh towels daily and… Read more
"relaxation"
We had a nice time at the Horizon hotel . The food was good and they served fantastic cocktails . The hotel has a quite relaxed feel to it . loved that the rooms were given lots fresh towels daily and the room was really nice . Read less
Likes:
The view of the sea and beech. Also loved that the hotel is spotless and you were only a short walk away from the main town.
Dislikes:
None
Guest Review for Horizon Hotel, Ayr
KATHLEEN
Family with older Children
Stayed: Sep '14
4
Would recommend to others.
Rooms:
1
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"very relaxing"
friendly staff , relaxing atmosphere , good food and drink… Read more
"very relaxing"
friendly staff , relaxing atmosphere , good food and drink Read less
Likes:
hotel being across from beach , we have already recommended hotel to other family who stayed and enjoyed it as much as my daughter and I
Dislikes:
room 16 which we were given was very dull and claustrophobic - this is the only negative point we have about our stay
Guest Review for Horizon Hotel, Ayr
Kathleen
Alone
Stayed: Sep '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
"Lovely Autumn break!"
Stayed for a couple of nights just to do a bit of sightseeing in the area.… Read more
"Lovely Autumn break!"
Stayed for a couple of nights just to do a bit of sightseeing in the area. Read less
Likes:
Welcoming staff, comfortable room and bathroom. Able to control heating in both . Room was beside lift and staircase but was surprisingly quiet.
Dislikes:
None
Guest Review for Horizon Hotel, Ayr
Catherine
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Very good"
Short overnight stay… Read more
"Very good"
Short overnight stay Read less
Likes:
Everything
Dislikes:
No
Guest Review for Horizon Hotel, Ayr
james
Group of Adults
Stayed: Aug '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"first class all round ."
short stay but very enjoyable… Read more
"first class all round ."
short stay but very enjoyable Read less
Likes:
good staff , very helpful , good meals .
Dislikes:
yes , it rained on Friday .
Guest Review for Horizon Hotel, Ayr
Ruby
Family with older Children
Stayed: Jul '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Great location"
A good relaxing stay for us while the kids had the freedom to enjoy themselves… Read more
"Great location"
A good relaxing stay for us while the kids had the freedom to enjoy themselves Read less
Likes:
Locality of hotel & the good was excellent
Dislikes:
Was not impressed with shower curtain in room 32
Response from Horizon Hotel:
Thank you for your review, we will look into your comment about the shower curtain and make improvements.
Guest Review for Horizon Hotel, Ayr
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