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Average Guest Rating for Horizon Hotel, Ayr
Guest reviews for Horizon Hotel, Ayr are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.5
Friendliness:
4.8
Cleanliness:
4.5
Facilities:
4.3
Staff service:
4.7
Location:
4.7
Breakfast:
4.7
Guest Rating:
4.6
From 255 reviews
Sort:Guest Reviews
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angela
Group of Adults
Stayed: Nov '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Birthday Treat"
Stayed at Horizon as part of a birthday treat for my mum who is a wheelchair user and hotel website stated facilities available for disabled. Grab rails in bathroom, lift to room and direct access to… Read more
"Birthday Treat"
Stayed at Horizon as part of a birthday treat for my mum who is a wheelchair user and hotel website stated facilities available for disabled. Grab rails in bathroom, lift to room and direct access to car park ensured all needs were met. Although a typical West of Scotland November night the modern lounge and restaurant was snug and warm. Dinner and breakfast were very good value for money. We're looking for an excuse to return. Read less
Likes:
From check in to check out each member of staff made us feel welcome and looked after. A special thanks to Lisa.
Dislikes:
None
Guest Review for Horizon Hotel, Ayr
dorothy
Young Couple
Stayed: Nov '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely stay at the Horizon"
My husband and I stayed at the hotel overnight… Read more
"Lovely stay at the Horizon"
My husband and I stayed at the hotel overnight Read less
Likes:
The staff, the food and great service
Dislikes:
The rooms are a bit tired
Guest Review for Horizon Hotel, Ayr
Keith
Group of Adults
Stayed: Nov '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Good value and we will be back next year"
We have stayed here before and will again next year as we go to the races once a year with friends. Ideally located and dinner bed and breakfast is great value for money.… Read more
"Good value and we will be back next year"
We have stayed here before and will again next year as we go to the races once a year with friends. Ideally located and dinner bed and breakfast is great value for money. Read less
Likes:
Relaxing atmosphere, staff friendly and competent. Food excellent. Nothing is too much trouble and the staff are very willing to help.
Dislikes:
None
Guest Review for Horizon Hotel, Ayr
Elizabeth
Mature Couple
Stayed: Oct '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Very friendly hotel, pleasant decor, comfy room and bed."
We had a very pleasant stay and the staff were all very helpful and friendly. Food was really nice and good value for money.… Read more
"Very friendly hotel, pleasant decor, comfy room and bed."
We had a very pleasant stay and the staff were all very helpful and friendly. Food was really nice and good value for money. Read less
Likes:
Like the fact that it was taken into consideration that my husband has mobility problems and were given a downstairs room with access to car park making it easy to load and unload car.
Dislikes:
Perhaps there could have been slightly more on the menu for a continental breakfast . There were only 3 little pastries one morning and none the next morning but noticed when we left there were a few.
Guest Review for Horizon Hotel, Ayr
Debra
Young Couple
Stayed: Oct '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Wonderful relaxing break"
The stay that my husband and I had at this hotel was excellent, it was just what we needed… Read more
"Wonderful relaxing break"
The stay that my husband and I had at this hotel was excellent, it was just what we needed Read less
Likes:
What we liked during our stay was the friendliness of the staff, the food, the service, the range of beverages offered.
Dislikes:
None
Guest Review for Horizon Hotel, Ayr
colin
Mature Couple
Stayed: Oct '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"perfect location"
room was brilliant with sea view the food was very good… Read more
"perfect location"
room was brilliant with sea view the food was very good Read less
Likes:
just the location looking out to the sea it was a happy hotel the staff are brilliant
Dislikes:
no
Guest Review for Horizon Hotel, Ayr
Patricia
Mature Couple
Stayed: Sep '13
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"The hotel was good"
Had a restful stay evening meal was good but we thought it wasa bit expensive… Read more
"The hotel was good"
Had a restful stay evening meal was good but we thought it wasa bit expensive Read less
Likes:
peace
Dislikes:
None
Guest Review for Horizon Hotel, Ayr
Philip
Young Couple
Stayed: Sep '13
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"wonderfull"
it was good only minutes away from the beach. we were their to relax and it covered what we needed. good outside sitting area where wee enjoyed the great sunshine .… Read more
"wonderfull"
it was good only minutes away from the beach. we were their to relax and it covered what we needed. good outside sitting area where wee enjoyed the great sunshine . Read less
Likes:
The relaxed atmosphere.
Dislikes:
None
Guest Review for Horizon Hotel, Ayr
James
Family with young Children
Stayed: Sep '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Overnight stay"
We stayed one night as we were up shopping in Ayr town centre.… Read more
"Overnight stay"
We stayed one night as we were up shopping in Ayr town centre. Read less
Likes:
We liked our rooms and really enjoyed our meals, the menu was of good variety. We had both dinner and breakfast.
Dislikes:
The fact that when we booked we were not told that a wedding was on and having small children staying and trying to sleep through the noise was unacceptable.
Guest Review for Horizon Hotel, Ayr
JAMES
Mature Couple
Stayed: Aug '13
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Room"
Avoid Roomn 4 ---- NO view… Read more
"Room"
Avoid Roomn 4 ---- NO view Read less
Likes:
Location
Dislikes:
Room view !
Guest Review for Horizon Hotel, Ayr
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