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Average Guest Rating for Horizon Hotel, Ayr
Guest reviews for Horizon Hotel, Ayr are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.5
Friendliness:
4.8
Cleanliness:
4.5
Facilities:
4.3
Staff service:
4.7
Location:
4.7
Breakfast:
4.7
Guest Rating:
4.6
From 250 reviews
Sort:Guest Reviews
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craig
Family with young Children
Stayed: Apr '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"booking in again soon"
2 adults and 2 children room was a great size and wee did't feel cramped wee only stayed one night that wasn't enough the kids are asking to go back soon.as wee visit family in ayr wee are allready pl… Read more
"booking in again soon"
2 adults and 2 children room was a great size and wee did't feel cramped wee only stayed one night that wasn't enough the kids are asking to go back soon.as wee visit family in ayr wee are allready planning our next stay there.the staff are really friendly and helpfull Read less
Likes:
The quietness of the room and location was perfect for our stay
Dislikes:
None
Guest Review for Horizon Hotel, Ayr
Catherine
Mature Couple
Stayed: Apr '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great stay at the horizon."
Staff were very friendly,food was beautiful rooms were lovely overall was a great place to stay.… Read more
"Great stay at the horizon."
Staff were very friendly,food was beautiful rooms were lovely overall was a great place to stay. Read less
Likes:
Everything food was amazing.
Dislikes:
Only one thing was the shower in our room wasn't very good.
Guest Review for Horizon Hotel, Ayr
Gordon
Mature Couple
Stayed: Mar '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"excellent hotel and staff."
A great overnight stay.… Read more
"excellent hotel and staff."
A great overnight stay. Read less
Likes:
Excellent food and friendly staff
Dislikes:
None
Guest Review for Horizon Hotel, Ayr
Margaret
Mature Couple
Stayed: Feb '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Enjoyed a pleasant stay with good competitive pricing."
This was our second time at the horizon and we loved our stay with hard working and very pleasant staff.… Read more
"Enjoyed a pleasant stay with good competitive pricing."
This was our second time at the horizon and we loved our stay with hard working and very pleasant staff. Read less
Likes:
So relaxing and comfortable with spacious lounges and food was excellent,both breakfast and dinner,looking forward to our next stay at The Horizon.
Dislikes:
None
Response from Horizon Hotel:
Many thanks for your kind comments.
The carpet got delivered today all 5 rolls of it!!! So they are busy working on it just now.
Hope to see you again soon.
Guest Review for Horizon Hotel, Ayr
Elizabeth
Mature Couple
Stayed: Dec '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Wonderful relaxing time"
Overnight stay for Xmas celebration. Facilities were fab. Meal lovely… Read more
"Wonderful relaxing time"
Overnight stay for Xmas celebration. Facilities were fab. Meal lovely Read less
Likes:
The staff were excellent. Made us feel really welcome. Very relaxing
Dislikes:
No
Guest Review for Horizon Hotel, Ayr
angela
Group of Adults
Stayed: Nov '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Birthday Treat"
Stayed at Horizon as part of a birthday treat for my mum who is a wheelchair user and hotel website stated facilities available for disabled. Grab rails in bathroom, lift to room and direct access to… Read more
"Birthday Treat"
Stayed at Horizon as part of a birthday treat for my mum who is a wheelchair user and hotel website stated facilities available for disabled. Grab rails in bathroom, lift to room and direct access to car park ensured all needs were met. Although a typical West of Scotland November night the modern lounge and restaurant was snug and warm. Dinner and breakfast were very good value for money. We're looking for an excuse to return. Read less
Likes:
From check in to check out each member of staff made us feel welcome and looked after. A special thanks to Lisa.
Dislikes:
None
Guest Review for Horizon Hotel, Ayr
dorothy
Young Couple
Stayed: Nov '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely stay at the Horizon"
My husband and I stayed at the hotel overnight… Read more
"Lovely stay at the Horizon"
My husband and I stayed at the hotel overnight Read less
Likes:
The staff, the food and great service
Dislikes:
The rooms are a bit tired
Guest Review for Horizon Hotel, Ayr
Keith
Group of Adults
Stayed: Nov '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Good value and we will be back next year"
We have stayed here before and will again next year as we go to the races once a year with friends. Ideally located and dinner bed and breakfast is great value for money.… Read more
"Good value and we will be back next year"
We have stayed here before and will again next year as we go to the races once a year with friends. Ideally located and dinner bed and breakfast is great value for money. Read less
Likes:
Relaxing atmosphere, staff friendly and competent. Food excellent. Nothing is too much trouble and the staff are very willing to help.
Dislikes:
None
Guest Review for Horizon Hotel, Ayr
Elizabeth
Mature Couple
Stayed: Oct '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Very friendly hotel, pleasant decor, comfy room and bed."
We had a very pleasant stay and the staff were all very helpful and friendly. Food was really nice and good value for money.… Read more
"Very friendly hotel, pleasant decor, comfy room and bed."
We had a very pleasant stay and the staff were all very helpful and friendly. Food was really nice and good value for money. Read less
Likes:
Like the fact that it was taken into consideration that my husband has mobility problems and were given a downstairs room with access to car park making it easy to load and unload car.
Dislikes:
Perhaps there could have been slightly more on the menu for a continental breakfast . There were only 3 little pastries one morning and none the next morning but noticed when we left there were a few.
Guest Review for Horizon Hotel, Ayr
Debra
Young Couple
Stayed: Oct '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Wonderful relaxing break"
The stay that my husband and I had at this hotel was excellent, it was just what we needed… Read more
"Wonderful relaxing break"
The stay that my husband and I had at this hotel was excellent, it was just what we needed Read less
Likes:
What we liked during our stay was the friendliness of the staff, the food, the service, the range of beverages offered.
Dislikes:
None
Guest Review for Horizon Hotel, Ayr
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