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Average Guest Rating for Broom Hall Country Hotel, Thetford
Guest reviews for Broom Hall Country Hotel, Thetford are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.3
Friendliness:
4.8
Cleanliness:
4.5
Facilities:
4.2
Staff service:
4.7
Location:
4.4
Breakfast:
4.7
Guest Rating:
4.4
From 64 reviews
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Melanie
Mature Couple
Stayed: Aug '14
2
Would recommend to others.
Rooms:
1
Value:
2
Friendliness:
4
Cleanliness:
2
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Too much noise from other guests"
We stayed at Brrom Hall on 29/08 as it was our wedding Anniversay and we had enjoyed several stays at this hotel before. On this occasion we were disappointed with the room as it looked tried. The wo… Read more
"Too much noise from other guests"
We stayed at Brrom Hall on 29/08 as it was our wedding Anniversay and we had enjoyed several stays at this hotel before. On this occasion we were disappointed with the room as it looked tried. The worst part was when we were woken at 12:30 am by the other guests knocking on doors talking loudly and walking from one room to the other which was horrendous as the floorboards creek very loudly. We had a window over the top of our door which didn't help when the lights in the hall were turned on. Read less
Likes:
The food is always good and the staff really friendly
Dislikes:
Room was a bit tired and the floorboards need looking at due to the noise they create when you walk on them
Guest Review for Broom Hall Country Hotel, Thetford
Steve
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
4
"Great food; nice location; good hotel"
Stayed two nights with the all inclusive deal. Accommodation was good in the converted stable block. Hotel grounds were beautiful and the surrounding countryside lovely. Food and service was very go… Read more
"Great food; nice location; good hotel"
Stayed two nights with the all inclusive deal. Accommodation was good in the converted stable block. Hotel grounds were beautiful and the surrounding countryside lovely. Food and service was very good. On business in Dereham and so location was better than staying in town, if slightly remote. On balance I think we made a good choice. Read less
Likes:
Food and service was a big plus. Friendly staff. And the hotel grounds were lovely.
Dislikes:
Wet room could be a good idea but power shower meant whole floor was wet and so this made it unusable in some ways and detracted from it. Some form of enclosure would improve it.
Guest Review for Broom Hall Country Hotel, Thetford
kathleen
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"excellent"
peaceful… Read more
"excellent"
peaceful Read less
Likes:
The friendly staff were very attentive to our needs. We had an early check in at 11.30 which we greatly appreciated as we were attending a family function.
Dislikes:
None
Guest Review for Broom Hall Country Hotel, Thetford
Joan
Mature Couple
Stayed: Jun '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A very peaceful break in lovely surroundings"
We had a very pleasant three day break in a very quiet area. The staff were very friendly and helpful. The weather was kind to us on the whole with one or two storms during the early day.… Read more
"A very peaceful break in lovely surroundings"
We had a very pleasant three day break in a very quiet area. The staff were very friendly and helpful. The weather was kind to us on the whole with one or two storms during the early day. Read less
Likes:
We liked the situation as we were very close to friends and close to several places to visit i.e. National Trust properties, Thetford Forest. The staff were particularly pleasant and helpful
Dislikes:
None
Guest Review for Broom Hall Country Hotel, Thetford
John
Young Couple
Stayed: May '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"Pleasant overnight stay, wish we'd had more time!"
A brief stay in the area to visit parents.… Read more
"Pleasant overnight stay, wish we'd had more time!"
A brief stay in the area to visit parents. Read less
Likes:
We had a very comfortable stay, with lovely food (the pies and breakfast were both excellent!) and the beautiful weather allowed for a lazy walk through the gardens and fields.
Dislikes:
The bed (mattress) was a bit soft for our tastes
Guest Review for Broom Hall Country Hotel, Thetford
Colin
Mature Couple
Stayed: May '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
"Comfortable"
A good nights sleep with good beds, pillows could be better though.
Much water wasted waiting for hot water in shower and toilet makes noise on filling.
Otherwise good accommodations.… Read more
"Comfortable"
A good nights sleep with good beds, pillows could be better though.
Much water wasted waiting for hot water in shower and toilet makes noise on filling.
Otherwise good accommodations. Read less
Likes:
good location for visiting friends. Food in restaurant fair. Fillet steak overcooked.
Dislikes:
None
Guest Review for Broom Hall Country Hotel, Thetford
peter
Alone
Stayed: May '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Great stay!"
A one night stay after golf match. Booked online quite late so happy to get a room.… Read more
"Great stay!"
A one night stay after golf match. Booked online quite late so happy to get a room. Read less
Likes:
Great surroundings. Nice and quiet. Staff were excellent!
Dislikes:
No
Guest Review for Broom Hall Country Hotel, Thetford
Tony
Mature Couple
Stayed: Apr '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great Place to Stay"
delightfull… Read more
"Great Place to Stay"
delightfull Read less
Likes:
Lovely staff lovely grounds
Dislikes:
Nothing
Guest Review for Broom Hall Country Hotel, Thetford
elizabeth
Young Couple
Stayed: Apr '14
5
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Beautiful place , so welcoming it felt like home"
Stay was lovely staff were relaxed and friendly… Read more
"Beautiful place , so welcoming it felt like home"
Stay was lovely staff were relaxed and friendly Read less
Likes:
That the dog was made welcome and we didn't have to keep him on the lead
Dislikes:
Nope
Guest Review for Broom Hall Country Hotel, Thetford
Charlotte
Young Couple
Stayed: Mar '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Lovely grounds, good night sleep friendly and helpful staff"
I had a lovely stay and the grounds were beautiful the rooms and beds were comfortable… Read more
"Lovely grounds, good night sleep friendly and helpful staff"
I had a lovely stay and the grounds were beautiful the rooms and beds were comfortable Read less
Likes:
The staff were lovely and very helpful, the room was very comfortable and I would definitely come back again next time I visit relatives.
Dislikes:
The only bad thing was the shower I wish it was a power shower and on a hook rather than trying to hold it, however my brothers room had a power shower. This room should have one.
Guest Review for Broom Hall Country Hotel, Thetford
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