Average Guest Rating for Broom Hall Country Hotel, Thetford
Guest reviews for Broom Hall Country Hotel, Thetford are provided by real guests who have actually stayed at the property.
| Rooms: | | 4.3 |
| Value: | | 4.3 |
| Friendliness: | | 4.9 |
| Cleanliness: | | 4.6 |
| Facilities: | | 4.3 |
| Staff service: | | 4.8 |
| Location: | | 4.3 |
| Breakfast: | | 4.7 |
Guest Rating:
From 36 reviews
Guest Reviews
|
Jackie
Mature Couple
Stayed: Mar '13 | |
Would recommend to others.
| Rooms: | | 4 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 4 |
| Facilities: | | 4 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"Excellent Value for Money"
We wanted a weekend away from a very stressful few weeks and this hotel provided a perfect solution.
The coach house room was very comfortable, clean and cosy. The wet room had a more than adequate s… Read more
"Excellent Value for Money"
We wanted a weekend away from a very stressful few weeks and this hotel provided a perfect solution.
The coach house room was very comfortable, clean and cosy. The wet room had a more than adequate shower with a very good non-slip floor.The facilities were excellent according to the hotel rating.
Most of the food is locally sourced and deliciously cooked, served in a very homely and welcoming atmosphere dining room. As we visited at the end of winter we were so glad to see a log fire! Read less
Likes:
Friendly, welcoming, reception staff
Helpful, keen and willing waiting staff
Good choice of meals
Comfortable, cosy, clean room
Location of hotel very quiet and peaceful
Dislikes:
Wasn't long enough!!
Guest Review for Broom Hall Country Hotel, Thetford
|
James
Family with older Children
Stayed: Sep '12
| |
Would recommend to others.
| Rooms: | | 4 |
| Value: | | 4 |
| Friendliness: | | 5 |
| Cleanliness: | | 4 |
| Facilities: | | 4 |
| Staff service: | | 5 |
| Location: | | 3 |
| Breakfast: | | 5 |
"A very good overnight stop-over."
Arrived at 2230 and left by 0800 the next day haveing had a good night's sleep and a great breakfast - very quick service.… Read more
"A very good overnight stop-over."
Arrived at 2230 and left by 0800 the next day haveing had a good night's sleep and a great breakfast - very quick service. Read less
Likes:
Peace, friendly service and good food
Guest Review for Broom Hall Country Hotel, Thetford
|
Philip
Mature Couple
Stayed: Sep '12
| |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"A thoroughly enjoyable experience"
We were attending the wedding of a friend in Little Cressingham and needed a room for the night close by. We couldn't have chosen a better option and, if we are in the area again in the future, we kno… Read more
"A thoroughly enjoyable experience"
We were attending the wedding of a friend in Little Cressingham and needed a room for the night close by. We couldn't have chosen a better option and, if we are in the area again in the future, we know where to come. Read less
Likes:
From the minute we arrived, everyone was so friendly and we were totally relaxed - and many thanks for opening the bar when we returned on the Saturday evening.
Dislikes:
Nothing - it was all excellent.
Guest Review for Broom Hall Country Hotel, Thetford
|
Michael
Mature Couple
Stayed: Sep '12
| |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"Family visit"
One night arrive 5pm had dinner slept had breakfast left at 9.30am… Read more
"Family visit"
One night arrive 5pm had dinner slept had breakfast left at 9.30am Read less
Likes:
Near to family had restful evening left next day to continue our holiday elsewhere.
Guest Review for Broom Hall Country Hotel, Thetford
|
Christina
Mature Couple
Stayed: Sep '12
| |
Would recommend to others.
| Rooms: | | 4 |
| Value: | | 4 |
| Friendliness: | | 5 |
| Cleanliness: | | 4 |
| Facilities: | | 4 |
| Staff service: | | 5 |
| Location: | | 4 |
| Breakfast: | | 5 |
"Genteel, calm and welcoming"
We were made very welcome at Broom Hall. Nothing was too much trouble from the towels for the pool to the welcome given to our four footed friend. Dinner was delicious. One slight problem was dealt wi… Read more
"Genteel, calm and welcoming"
We were made very welcome at Broom Hall. Nothing was too much trouble from the towels for the pool to the welcome given to our four footed friend. Dinner was delicious. One slight problem was dealt with immediately with courtesy and an appology Read less
Likes:
Dog was given free reigh to wander around the grounds. He loved that. Dinner was delicious and service of all the staff was superb.All cheerful, efficient and charming.
Guest Review for Broom Hall Country Hotel, Thetford
|
Sherry
Young Couple
Stayed: Sep '12
| |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"A lovely relaxing stay"
My parents bought a dinner, bed and breakfast package for me as a birthday gift.
The hotel was chosen for it's setting and that it had an indoor pool open to guests all year round.
We really enjoyed… Read more
"A lovely relaxing stay"
My parents bought a dinner, bed and breakfast package for me as a birthday gift.
The hotel was chosen for it's setting and that it had an indoor pool open to guests all year round.
We really enjoyed being in a coach-house which was roomy, comfortable and clean.
The food was delicious, the pool was lovely (we stayed in for over an hour!) and we had a super queit, relaxed weekend away.
Breakfast was fantastic! Read less
Likes:
The indoor pool
Setting and gardens
Food!
Guest Review for Broom Hall Country Hotel, Thetford
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Henry
Mature Couple
Stayed: Jul '12
| |
Would recommend to others.
| Rooms: | | 4 |
| Value: | | 3 |
| Friendliness: | | 5 |
| Cleanliness: | | 4 |
| Facilities: | | 4 |
| Staff service: | | 5 |
| Location: | | 4 |
| Breakfast: | | 5 |
"absolutely lovely, excellent food and service from staff"
the stay was absolutely lovely and very enjoyable. The food was excellent and the staff very very nice and could not do enough for us. it was wonderful. we did not realise they had a swimming pool and… Read more
"absolutely lovely, excellent food and service from staff"
the stay was absolutely lovely and very enjoyable. The food was excellent and the staff very very nice and could not do enough for us. it was wonderful. we did not realise they had a swimming pool and did not have our swimwear with us, so could not take advantage of it. Read less
Likes:
everything about it was good.
Guest Review for Broom Hall Country Hotel, Thetford
|
Adrian
Mature Couple
Stayed: Jul '12
| |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 4 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 4 |
| Staff service: | | 5 |
| Location: | | 4 |
| Breakfast: | | 5 |
"Wonderful Overnight at Broom Hall"
An overnight stay to visit relatives in the area.… Read more
"Wonderful Overnight at Broom Hall"
An overnight stay to visit relatives in the area. Read less
Likes:
A fabulously relaxing stay in the beautiful surroundings of Broom Hall. Perfect service to compliment the excellent food made the too short stay a delight.
Guest Review for Broom Hall Country Hotel, Thetford
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Elaine
Group of Adults
Stayed: Jul '12
| |
Would not recommend to others.
| Rooms: | | 5 |
| Value: | | 4 |
| Friendliness: | | 4 |
| Cleanliness: | | 5 |
| Facilities: | | 4 |
| Staff service: | | 3 |
| Location: | | 5 |
| Breakfast: | | 5 |
"A lovely hotel in a beautiful place."
Yo need to get your act together and listen to your guests requests!… Read more
"A lovely hotel in a beautiful place."
Yo need to get your act together and listen to your guests requests! Read less
Likes:
The lovely location, beautiful grounds.
Dislikes:
Waitress did not listen to requests
Response from Broom Hall Country Hotel:
I have responded to your complaints and suggestions by e-mail.
We do listen to guests requests, complaints and suggestions. We do forget a drink order from time to time but a gentle reminder normally suffices.
Guest Review for Broom Hall Country Hotel, Thetford
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gordon
Mature Couple
Stayed: Jul '12
| |
Would recommend to others.
| Rooms: | | 4 |
| Value: | | 4 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 4 |
| Staff service: | | 5 |
| Location: | | 4 |
| Breakfast: | | 5 |
"very very pleased with hotel ,food excellent.staff very friendly and helpful."
3days,3nights,bed breakfast and evening meal… Read more
"very very pleased with hotel ,food excellent.staff very friendly and helpful."
3days,3nights,bed breakfast and evening meal Read less
Likes:
made welcome straight away.taken to our room within 5 minutes.all staff were very friendly and helpful.restaurant and evening meal excellent.
the bar opened on request which suited me and my wife!
Dislikes:
room a bit on the small size and the bathroom but not to spoil our very peaceful.tranquil stay.
Guest Review for Broom Hall Country Hotel, Thetford