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Average Guest Rating for Old Manse Hotel, Pickering
Guest reviews for Old Manse Hotel, Pickering are provided by real guests who have actually stayed at the property.
Rooms:
4.2
Value:
4.3
Friendliness:
4.8
Cleanliness:
4.6
Facilities:
4.2
Staff service:
4.8
Location:
4.5
Breakfast:
4.7
Guest Rating:
4.5
From 100 reviews
Sort:Guest Reviews
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Carol
Group of Adults
Stayed: May '13
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
5
"Mixed comments"
Breakfast was very good. Rooms were okay. En-suites were not as good as expected.… Read more
"Mixed comments"
Breakfast was very good. Rooms were okay. En-suites were not as good as expected. Read less
Likes:
Breakfast.
Dislikes:
Upkeep of facilities in rooms needs attention. No towel rails, leaking shower doors, sheets don't fit the beds, windows jammed shut etc - this was the same in both double rooms.
Response from Old Manse Hotel:
this customer wrote a very articulate review - so its a gtreat pity she didn't speak to me
I would have sorted things on day one. Kind regards Valerie
Guest Review for Old Manse Hotel, Pickering
Nicholas
Mature Couple
Stayed: May '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"A wonderful welcome and superb food."
We used the hotel as a base for a walking holiday and it served this purpose perfectly. It is conveniently situated close to the centre of town, our room was perfect, the staff were warm and friendly… Read more
"A wonderful welcome and superb food."
We used the hotel as a base for a walking holiday and it served this purpose perfectly. It is conveniently situated close to the centre of town, our room was perfect, the staff were warm and friendly and nothing seemed to be too much trouble. Read less
Likes:
The food was great. We are vegetarians and Mrs. Gardner (the owner and chef) went to incredible lengths to offer us a huge veggie menu every evening. Helpings were enormous and the quality was superb
Dislikes:
None
Response from Old Manse Hotel:
Thank you for your lovely review, it was lovely meeting you both, glad you enjoyed the food.
Take care Kind regards Valerie
Guest Review for Old Manse Hotel, Pickering
Brian
Alone
Stayed: May '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
1
"Excellant as usual."
Three nights bed and breakfast.… Read more
"Excellant as usual."
Three nights bed and breakfast. Read less
Likes:
Friendly and homely.
Dislikes:
No.
Response from Old Manse Hotel:
Thank you very much for your lovely review, it is always a pleasure to see you.
Kind regards Valerie
Guest Review for Old Manse Hotel, Pickering
Richard
Mature Couple
Stayed: May '13
1
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
3
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
3
Breakfast:
4
"Disappointing"
We stayed for two nights… Read more
"Disappointing"
We stayed for two nights Read less
Likes:
The breakfast was good. Although on the first morning rather chaotic, with items missed off the plate.
Dislikes:
The beds and linen were awful. The bed was soggy in the middle. It had on it a mattress cover which has a plastic lining which crinkled, and did not stay tucked in, taking the sheet with it overnight.
Response from Old Manse Hotel:
I am sorry that you did not enjoy your stay - you did'nt mention anything to me on departure in fact we had quite a long
conversation. Our mattresses are replaced on a regular basis - apologies we did not live up to your expectations.
Kind regards Valerie
Guest Review for Old Manse Hotel, Pickering
Karen
Alone
Stayed: Apr '13
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"out of the way but close enough"
relaxing overnight stay just out of the main town area but close enough to enjoy the facilities… Read more
"out of the way but close enough"
relaxing overnight stay just out of the main town area but close enough to enjoy the facilities Read less
Likes:
quiet and comfortable accommodation
Dislikes:
None
Response from Old Manse Hotel:
Thank you for taking the time to write a review for us we do appreciate it. I am sorry I did not get to meet
you I have fractured my foot and currently in plaster. Take care and Kind regards Valerie
Guest Review for Old Manse Hotel, Pickering
Richard
Mature Couple
Stayed: Apr '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Friendly hotel in beautiful Pickering"
This was a short break to explore the local area and travel on the North Yorkshire Moors Railway.The hotel was ideally situated close to the railway and the centre of Pickering.… Read more
"Friendly hotel in beautiful Pickering"
This was a short break to explore the local area and travel on the North Yorkshire Moors Railway.The hotel was ideally situated close to the railway and the centre of Pickering. Read less
Likes:
On arrival we were greeted by friendly staff who immediately made us feel at home.The home cooked food was excellent and nothing was too much trouble for all of the staff.The location was ideal.
Dislikes:
None
Response from Old Manse Hotel:
Thank you very much for the lovely review. Kind regards Valerie
Guest Review for Old Manse Hotel, Pickering
Penny
Alone
Stayed: Mar '13
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"friendly, comfortable, peaceful. will stay again."
stayed overnight for local event.… Read more
"friendly, comfortable, peaceful. will stay again."
stayed overnight for local event. Read less
Likes:
easily accessible for malton and close to pickering town centre. no problem with late evening return after event. plenty of car parking. lovely large room overlooking garden. owners helpful.
Dislikes:
None
Response from Old Manse Hotel:
Thank you very much for your lovely review sorry I didnt reply sooner managed to fracture my
foot. Kind regards Valerie
Guest Review for Old Manse Hotel, Pickering
Tiarnan
Alone
Stayed: Feb '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"The Warmest Welcome in a Lovely Market Town Hotel: The Manse is a gem."
I spent a night at The Old Manse in late-February and it was the perfect introduction to North Yorkshire hospitality. Valerie and her team could not have been more helpful and kind in setting up my v… Read more
"The Warmest Welcome in a Lovely Market Town Hotel: The Manse is a gem."
I spent a night at The Old Manse in late-February and it was the perfect introduction to North Yorkshire hospitality. Valerie and her team could not have been more helpful and kind in setting up my visit and welcoming me when I arrived, after considerable train and bus delays. It was lovely to be greeted with good cheer and a complimentary tray of coffee and biscuits! Any additional requests were cheerfully provided - even a very early breakfast to set me up for the day. Read less
Likes:
Valerie and her team's helpfulness in arranging my visit. The Hotel is lovely: spotless, warm (this was a winter visit!), and the breakfast room/restaurant is a beautiful sun-filled conservatory.
Dislikes:
Not a thing! It was lovely.
Response from Old Manse Hotel:
Thank you very much for the lovely review we do appreciate your comments. Looking forward to welcoming you again.
Kind regards Valerie
Guest Review for Old Manse Hotel, Pickering
Brian
Mature Couple
Stayed: Nov '12
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"over night stay"
over night stay before going onto York to meet people… Read more
"over night stay"
over night stay before going onto York to meet people Read less
Likes:
convenient
Dislikes:
nothing
Response from Old Manse Hotel:
Thank you for your kind review, hope to see you both again
Valerie
Guest Review for Old Manse Hotel, Pickering
Dorothy
Group of Adults
Stayed: Sep '12
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Family visit to remeber Tony"
We had a warm welcome as usual and enjoyed our dinner.
The menu was extensive and there was plenty to eat.
I have been staying here since 1995 and will be back soon.… Read more
"Family visit to remeber Tony"
We had a warm welcome as usual and enjoyed our dinner.
The menu was extensive and there was plenty to eat.
I have been staying here since 1995 and will be back soon. Read less
Likes:
There is always a warm welcome.
Dislikes:
not long enough.
Response from Old Manse Hotel:
Thank you for your lovely review Dorothy, It was lovely to see you as usual - don't do too much as you looked
a little tired - It was great to catch up with you all. Kind regards Valerie
Guest Review for Old Manse Hotel, Pickering
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