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Average Guest Rating for The Black Horse Inn, Maidstone
Guest reviews for The Black Horse Inn, Maidstone are provided by real guests who have actually stayed at the property.
Rooms:
4.5
Value:
4.4
Friendliness:
4.8
Cleanliness:
4.7
Facilities:
4.4
Staff service:
4.7
Location:
4.6
Breakfast:
4.5
Guest Rating:
4.5
From 491 reviews
Sort:Guest Reviews
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Roger
With a colleague
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"I love 'pub hotels' and this is one of the best"
One overnight stay on business.… Read more
"I love 'pub hotels' and this is one of the best"
One overnight stay on business. Read less
Likes:
The room, food and general ambiance was excellent. The staff have worked very hard to create this and it shows.
Dislikes:
No
Guest Review for The Black Horse Inn, Maidstone
kim
Family with older Children
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Overnight stop on way to France"
We have been using the black horse as a stop over venue for the past 3 years. We consider the start of our holiday as it such a lovely place to stop.… Read more
"Overnight stop on way to France"
We have been using the black horse as a stop over venue for the past 3 years. We consider the start of our holiday as it such a lovely place to stop. Read less
Likes:
As always the reception staff were friendly and helpful. The food in the restaurant is always excellent. The room was spacious and clean. The Black horse is always very accommodating for our two dogs.
Dislikes:
no
Guest Review for The Black Horse Inn, Maidstone
Evert
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great!"
Stayed many times before and is still a great accommodation.… Read more
"Great!"
Stayed many times before and is still a great accommodation. Read less
Likes:
Appreciate the possibility to arrive without any issues.
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
Steve
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Brilliant for stop off on way to the Continent or return."
A one night mid journey stop off near Eurotunnel.… Read more
"Brilliant for stop off on way to the Continent or return."
A one night mid journey stop off near Eurotunnel. Read less
Likes:
As ever, excellent accommodation, a friendly welcome and great food.
Dislikes:
Only the fact that the local council are digging up the access roads and making it tricky to get there,
Guest Review for The Black Horse Inn, Maidstone
Claus-Peter
Family with young Children
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Good sleep and good food!"
Quite and nice rooms, slept very well.… Read more
"Good sleep and good food!"
Quite and nice rooms, slept very well. Read less
Likes:
Nice rooms, good food, quite sleep, near ferry
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
Nele
Family with young Children
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Nice place to visit Kent"
The BHI was a great place in the central of Kent to visit the county. really close to the highway, but you didn't notice it at all.… Read more
"Nice place to visit Kent"
The BHI was a great place in the central of Kent to visit the county. really close to the highway, but you didn't notice it at all. Read less
Likes:
The rooms were nice, friendly staff, it was really quite
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
John
Alone
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Perfect location for local wedding"
Quiet, spacious room. Attentive and accommodating staff. All very easy.… Read more
"Perfect location for local wedding"
Quiet, spacious room. Attentive and accommodating staff. All very easy. Read less
Likes:
Lack of stress!
Dislikes:
Unable to check in early.
Guest Review for The Black Horse Inn, Maidstone
Yvonne
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Loved the whole event!"
A wonderful place. We have been coming for many years and it never fails to disappoint.… Read more
"Loved the whole event!"
A wonderful place. We have been coming for many years and it never fails to disappoint. Read less
Likes:
Food!
Dislikes:
TV & wifi reception rubbish!
Guest Review for The Black Horse Inn, Maidstone
Susan
Family with older Children
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
5
"Excellent hotel with a fantastic pub but with expensive bar prices."
Very good hotel with good facilities. The Wifi did not work during our stay. The pub is excellent although the bar prices are very high.… Read more
"Excellent hotel with a fantastic pub but with expensive bar prices."
Very good hotel with good facilities. The Wifi did not work during our stay. The pub is excellent although the bar prices are very high. Read less
Likes:
Rooms
Dislikes:
Wifi did not work.
Guest Review for The Black Horse Inn, Maidstone
Graham
Mature Couple
Stayed: Aug '14
2
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
1
Facilities:
3
Staff service:
2
Location:
4
Breakfast:
4
"Great pub, poor accommodation."
Adequate.… Read more
"Great pub, poor accommodation."
Adequate. Read less
Likes:
Pub and food were good.
Dislikes:
The bed was too noisy. The room had not been hoovered properly and in the lobby were leaves and a plastic wrapper.
Guest Review for The Black Horse Inn, Maidstone
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