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Average Guest Rating for The Willow House, Watton
Guest reviews for The Willow House, Watton are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.3
Friendliness:
4.8
Cleanliness:
4.4
Facilities:
4.1
Staff service:
4.8
Location:
4.3
Breakfast:
4.8
Guest Rating:
4.4
From 168 reviews
Sort:Guest Reviews
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Barbara
Alone
Stayed: Mar '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"An excellent find . . . . ."
I picked the Willow House Hotel off the Internet knowing nothing about it or Watton. After a friendly welcome I was shown to a warm and comfortable bedroom with everything I needed for an overnight st… Read more
"An excellent find . . . . ."
I picked the Willow House Hotel off the Internet knowing nothing about it or Watton. After a friendly welcome I was shown to a warm and comfortable bedroom with everything I needed for an overnight stay including flatscreen TV and free WiFi. Read less
Likes:
The atmosphere of the hotel. The friendly professional service. The fact that it was easy to find for someone from outside the area. The variety of fresh, delicious food and the generous portions.
Dislikes:
None
Guest Review for The Willow House, Watton
Christine
Mature Couple
Stayed: Mar '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"Ideal for overnight stay"
Room was very clean and lovely and warm all the time even though it was freezing outside.… Read more
"Ideal for overnight stay"
Room was very clean and lovely and warm all the time even though it was freezing outside. Read less
Likes:
Meal in hotel available if required. The best breakfast I have ever had anywhere.
Dislikes:
Showers being used by other guests a little noisy.
Guest Review for The Willow House, Watton
Don
Alone
Stayed: Feb '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent all round, I would highly recommend Willow House to other travellers."
The ambiance was friendly and relaxing. The room was excellent, well appointed and spotlessly clean. The service was excellent and the food was superb and reasonably priced.… Read more
"Excellent all round, I would highly recommend Willow House to other travellers."
The ambiance was friendly and relaxing. The room was excellent, well appointed and spotlessly clean. The service was excellent and the food was superb and reasonably priced. Read less
Likes:
Everything
Dislikes:
Nothing
Guest Review for The Willow House, Watton
Sue
Alone
Stayed: Jan '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent"
Very comfortable. Lovely and warm in sub-zero temperatures outside. Friendly and helpful staff.… Read more
"Excellent"
Very comfortable. Lovely and warm in sub-zero temperatures outside. Friendly and helpful staff. Read less
Likes:
The option of a 'breakfast tray' in the room as I had early starts. This included a fridge, fresh milk and juice, and a toaster, which was great.
Dislikes:
No
Guest Review for The Willow House, Watton
Gary
Family with older Children
Stayed: Jan '13
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great Stay !"
A great stay, good value for money with good size family room. The breakfast is amazing and having stayed at this hotel before we lol forward to the breakfast.… Read more
"Great Stay !"
A great stay, good value for money with good size family room. The breakfast is amazing and having stayed at this hotel before we lol forward to the breakfast. Read less
Likes:
The breakfast and the good quality room.
Dislikes:
None
Guest Review for The Willow House, Watton
Nicola
Young Couple
Stayed: Dec '12
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"A lovely establishment and the staff are a credit to you. Excellent food also"
We had a lovely stay… Read more
"A lovely establishment and the staff are a credit to you. Excellent food also"
We had a lovely stay Read less
Likes:
The staff were very helpful and friendly and the food was lovely.
Dislikes:
None
Guest Review for The Willow House, Watton
Donald
Group of Adults
Stayed: Oct '12
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Absolutely excellent, can't wait to return"
As above… Read more
"Absolutely excellent, can't wait to return"
As above Read less
Likes:
Staff were outstanding and the room was super
Dislikes:
Nothing other than it was too short
Guest Review for The Willow House, Watton
Michael
Mature Couple
Stayed: Oct '12
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Just right for us,lovely accommodation lovely surroundings fantastic food."
Enjoyed from beginning to end just what we needed relaxing and interesting.… Read more
"Just right for us,lovely accommodation lovely surroundings fantastic food."
Enjoyed from beginning to end just what we needed relaxing and interesting. Read less
Likes:
The food and the accomodation
Dislikes:
None
Guest Review for The Willow House, Watton
John
Mature Couple
Stayed: Sep '12
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
5
Cleanliness:
1
Facilities:
2
Staff service:
5
Location:
3
Breakfast:
4
"Poor accommodation But Great staff service"
This was for a family afternoon party so stayed where the event was held.Unfortunately the level of cleanliness and the description of the room did not match what was "paid for" The staff corrected so… Read more
"Poor accommodation But Great staff service"
This was for a family afternoon party so stayed where the event was held.Unfortunately the level of cleanliness and the description of the room did not match what was "paid for" The staff corrected some of the issues that they were able to and offered a small refund to compensate. The staff service was excellent and we had a good rapport and it was a pity that through no fault of their that they could not have have delivered the required room standard that most people would expect for the cost. Read less
Likes:
The Staff, the carparking.
Dislikes:
Poor room decor and poor beds , mattresses and bedding.General refurb required.
Guest Review for The Willow House, Watton
sylvia
Mature Couple
Stayed: Sep '12
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Nice room in a central location"
Stayed one night for a wedding in a king size room… Read more
"Nice room in a central location"
Stayed one night for a wedding in a king size room Read less
Likes:
Ease of location, value for money, good breakfast
Dislikes:
No
Guest Review for The Willow House, Watton
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